Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,558 Reviews)
Rating breakdown 49,558 reviews
5 Stars
36,126
4 Stars
6,006
3 Stars
2,811
2 Stars
1,790
1 Star
2,825
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
OVERPRICED
on March 28, 2026
Posted by: CCRUGER
from ROSEBURG, OR
The product is great but I feel it is way overpriced for a diy return.
Response from turbotax.intuit.comBy TurboTax Care Team, March 28, 2026
Thank you for trusting TurboTax with your taxes again. We hear your concerns regarding our fees and appreciate the honest input. Thanks for your continued support with TurboTax for online filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
extremely helpful
on March 28, 2026
Posted by: kinggster
from az
great at explaining things and making sure everything is good to go!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
It’s rewarding to hear that experts met your expectations for professional support. Thank you for trusting our tax experts to help you get your taxes done right.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is awesome
on March 28, 2026
Posted by: Bellanie
from Oregon State
Turbotax made my tax filing process much easier. The Step-by-step guidance helped me correct my return and understand my expenses better. Thank you for making simple and clear
Response from turbotax.intuit.comBy TurboTax Care Team, March 28, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on March 28, 2026
Posted by: ALH26
from NC
It was easy to use. I was able to file my taxes, while waiting for a track meet.
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax was greate
on March 28, 2026
Posted by: Taxes 2025 March
from Maryland
very easy to follow step by step instructions and step by step instructions helpful
Response from turbotax.intuit.comBy TurboTax Care Team, March 28, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great product!
on March 28, 2026
Posted by: Rod03
from GA
It was easy to use. Quick and informative. I use it every year.
Response from turbotax.intuit.comBy TurboTax Care Team, March 28, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Wish was Windows 10 compliant!
on March 28, 2026
Posted by: Windows 11 stinks
from Tennessee
I do not like that TurboTax 2025 was not Windows 10 compliant.
May have to change software next year!
Response from turbotax.intuit.comBy TurboTax Care Team, March 28, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Obnoxious sales and data tricks
on March 28, 2026
Posted by: Jmjacobs05
from Maryland
I am so annoyed by the constant upselling, trying to trick me into letting you use my data for other purposes, and other sneaky tactics. I felt like I had to defend myself against the service I'm already paying for. I'm surprised it didn't ask me for a tip at the end.
Written by a customer while visiting turbotax.intuit.com