Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,558 Reviews)
Rating breakdown 49,558 reviews
5 Stars
36,126
4 Stars
6,006
3 Stars
2,811
2 Stars
1,790
1 Star
2,825
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Super easy
on March 27, 2026
Posted by: Merlin7777
from UT
Super easy, been using them for years. I really like how TurboTax takes care of my capital loss year after year so I don't have to calculate it myself!
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
Thank you for returning to TurboTax again this season. We’re glad to be your go-to partner for getting your taxes done right.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
What happened to TurboTax????
on March 27, 2026
Posted by: TooBroke4This
from PA
Went from filing for free to paying $200- because I received unemployment???? Not confident in correct filing- rejected once already for mistake that should have been caught. Used TurboTax for years happily, but feels like a complete scam now
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
good job turbo tax
on March 27, 2026
Posted by: Cindyfcheck
from oregon
was great didn't take too long, much easier than we thought
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Easy, but not the easiest...
on March 27, 2026
Posted by: BDPjr
from AZ
I'm still not sure about TurboTax. I felt the program kept pushing upgrades, and it got to the point that I was confused as to what I paid for.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
HUMAN HELP W/STOCK SALES
on March 27, 2026
Posted by: NANTHAI
from COLORADO
NO GUIDANCE WITH STOCK SALES THIS YEAR, AND KEPT ME BACK FROM COMPLETING FILING B/CAUSE IT WANTED ME TO VEFIFY EACH STOCK SALE. NEEDED HUMAN SUPPORT TO SORT IT OUT...MARA FIXED ME UP RIGHT AWAY...EVIDENCE THAT INTUIT WANTS TO MOVE AWAY FROM HUMAN SUPPORT....MARA HELPED ME IMMESURIBALY...REALLY GOOD ABLE TO DIVE IN B/CAUSE SHE COULD VIEW MY SCREEN...THANK YOU.
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax online is as easy as local copy
on March 27, 2026
Posted by: Anonymous
from Maryland
I used Turbo Tax for more than 25 years, the new online version is as easy as local copy. Good.
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO TAX IS GREAT
on March 27, 2026
Posted by: Luna Y
from Indiana
The interface is great, very easy to use. Will highly recommend
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
It’s great to know you found TurboTax so intuitive. We work hard to keep the interface clear and the questions simple so you can finish your taxes with confidence and speed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax was great!
on March 27, 2026
Posted by: Lilbuddy33
from FL
Turbo Tax was very accurate in helping to process my taxes and the Tax advisor Patrick was helpful in looking over my taxes
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
It’s rewarding to hear that experts met your expectations for professional support. Thank you for trusting our tax experts to help you get your taxes done right.
Written by a customer while visiting turbotax.intuit.com