Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,558 Reviews)
Rating breakdown 49,558 reviews
5 Stars
36,126
4 Stars
6,006
3 Stars
2,811
2 Stars
1,790
1 Star
2,825
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax makes filing taxes so easy!
on March 27, 2026
Posted by: CuteKate
from Florida
My experience was very good! I used the help buttons when confused.
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
MOstly good
on March 27, 2026
Posted by: JSwear
from TX
Product worked well as always. The $45 for an "expert review" was a joke. all he said was the software had it done.
Response from turbotax.intuit.comBy TurboTax Care Team, March 27, 2026
Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Tubo tax 2025
on March 27, 2026
Posted by: 52453
from Washington
took some time but self explanatory with some focus. Have used turbo tax for years. This is the first time online with a different format.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
We appreciate the time you took to share your feedback. Thank you for your continued confidence in TurboTax—it’s a privilege to work with you again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Okay
on March 27, 2026
Posted by: Minschp53
from WI
Sometimes the Forms are not as described the same as in your directions. I kept having to go over all the forms more than twice.
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
estimated tax paid
on March 27, 2026
Posted by: paid tax
from Ill
It was not abundantly apparent where to put estimated tax paid!!! took me a long time Was grateful for Debra's generous assistance C Zalski
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
My hero
on March 27, 2026
Posted by: kevin69999
from Georgia
It is nice to be able to have all my information in one place over the years and to be able to file so easily. Thankyou Turbo Tax , you are my savior , you keep this American dream alive for all of us even if we are sheep, you guide the flock to where we need to file.
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
We appreciate your continued trust in TurboTax. Our goal remains the same: providing the reliable, accurate service you’ve come to expect from us.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
A great product
on March 27, 2026
Posted by: Manish K
from PA
Very good experience, nice product and will recommend to friends and family
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Experience!
on March 27, 2026
Posted by: Chartia
from Georgia
I like the Turbo software because it is seamless, easy, step-by-step instructions, with additional language to explain things when necessary.
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com