Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,558 Reviews)
Rating breakdown 49,558 reviews
5 Stars
36,126
4 Stars
6,006
3 Stars
2,811
2 Stars
1,790
1 Star
2,825
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax is dependable
on March 27, 2026
Posted by: Prettybabe34
from TEXAS
long tiring experience but was successful in correcting email verification
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Recommend TurboTax Online Do It Yourself Premium
on March 27, 2026
Posted by: SJ 3619
from Washington
Comprehensive and excellent resources to answer and clarify questions that come up for the most part.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
It’s great to know you found TurboTax so intuitive. We work hard to keep the interface clear and the questions simple so you can finish your taxes with confidence and speed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
tubular
on March 27, 2026
Posted by: katemate
from pa
great first timer here. think i did pretty good. thank you
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
We know how much weight is off your shoulders now that your filing is finished. Thank you for letting us help you get there! Your feedback is incredibly helpful as we work to make next year even easier for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome!
on March 27, 2026
Posted by: ewicckkk
from IL
The experience was great, and the expert I had to help review was outstanding and very comforting
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
Thank you for the shout-out to our team. We know every tax situation is unique, and we’re happy our tax experts were able to provide the specific guidance you were looking for.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Awsome
on March 27, 2026
Posted by: JoseD26
from 26 WINDING TRAIL
It was a great experience filing my taxes and having support by expert
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
We’re so glad our tax expert team could make your tax season a little easier. Providing human expertise when you need it most is exactly what we strive for.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good
on March 27, 2026
Posted by: JDS70
from Florida
Good to go, easy and reviews are helpful along the way
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Amazing
on March 27, 2026
Posted by: AYMAN2C
from California
Accuracy, Compatibility, Features, Interface, Support
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
over priced
on March 27, 2026
Posted by: not worth cost
from Texas
The premium package is too expensive for all the work I have to put in to it
Written by a customer while visiting turbotax.intuit.com