Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,558 Reviews)
Rating breakdown 49,558 reviews
5 Stars
36,126
4 Stars
6,006
3 Stars
2,811
2 Stars
1,790
1 Star
2,825
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax is Cool
on March 27, 2026
Posted by: Tooley1001
from OK
I took the opportunity to use the tax expert to double check my return. I felt better knowing that my return was done correctly before I submitted it.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
We’re so glad our tax expert team could make your tax season a little easier. Providing human expertise when you need it most is exactly what we strive for.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Price over convenience.
on March 27, 2026
Posted by: E777T
from Louisiana
Way too expensive to use. Convenient, yes, but as a long time user, the price has risen way too high to use it in the future.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Making reveiw easier
on March 27, 2026
Posted by: Bud1954
from MIchigan
It is hard to get the software to show me the numbers on the actual tax form before paying the fee and filing the returns. I should be able to see how the numbers will look on the tax forms before payment. While I think that feature is available, it is hard to find.
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
military
on March 27, 2026
Posted by: dj fd
from oklahoma
it doesnt say military edition anywhere, just says do it yourself free and code will be applied when you file. its annoying.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Goodbye TurboTax, from a very long time customer
on March 27, 2026
Posted by: Sad in NC
from NC
I have been using Turbo Tax for many years, and for the past few years I keep asking myself WHY? It is difficult to find information, increasingly difficult to conduct tasks that are not super-simple, and I am SICK of the constant requests to purchase more products and/or provide additional personal information to Intuit that is unrelated to my tax filing. I had to call Intuit/Turbo Tax twice for assistance entering data, and the second time event the support person (who was very nice) was having difficulty locating where to enter the information. NEVER AGAIN.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on March 27, 2026
Posted by: yay turbo way to go
from north carolina
my process was easy and helpful I love using turbo tax
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2025 Turbotax
on March 27, 2026
Posted by: Wes 1957
from TX
Everything went fine. I do not want to do this, it is a waste of time.
Response from turbotax.intuit.comBy TurboTax Care Team, March 27, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
100% easy
on March 27, 2026
Posted by: trainLand
from LA
it was not as bad as my mom made it out to be. just sit down and do it
Response from turbotax.intuit.comBy TurboTax Care Team, March 27, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com