Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.5
(46,459 Reviews)
Rating breakdown 46,459 reviews
5 Stars
34,611
4 Stars
5,415
3 Stars
2,440
2 Stars
1,537
1 Star
2,456
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
good
on February 15, 2026
Posted by: alexos2
from CA
Better than last year. less trick advertising. Question if the software is so good and reliable why offer "Tax experts"? Kinda makes me wonder??
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
More expensive and less user friendly!!!
on February 15, 2026
Posted by: Grandma Sally
from Fl
Ripoff!! More difficult to use than EVER!! And more expensive to boot. Also now charging for direct bank deposit. Will look for another Tax Prep next year. Done with TurboTax!!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love it.
on February 15, 2026
Posted by: Fransomaganso
from CA
SECURITY IS SAFER ONLINE IN THE CLOUD. AND THE LAPTOP PRESENTATION IS VERY EASY TO FO LLOW.
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
good, but should be better
on February 15, 2026
Posted by: ljKl26
from ca
in the income are I almost missed my jury duty income - this is a common occurrence I would think and one of the early income questions should ask if you served on a jury and got paid. other areas were hard to follow without seeing a summary of detail behind income especially. also - you need to include the worksheet for qualified dividends and capital tax calculations. this comes with printouts available in taxact I had t do it by hand to make sure the tax calculations were right. Also I did not like that I had to pay in order to see even a draft of my completed 1040. I normally use taxact - and this feature was there - the forms had DRAFT on watermarked on them.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Muy bueno
on February 15, 2026
Posted by: Anonymous
from Nort carolina
Muy bueno turbo tax ,muy fácil me gusta lo especifico que son
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Software
on February 15, 2026
Posted by: Anonymous
from Oklahoma
Great software! Used this for almost a decade now!!
Pros: I moved, I bought or sold investments, I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax was helpful
on February 15, 2026
Posted by: Phillzy
from Lake Balboa,California
Very helpful through process. The steps were helpful and was great being able to go back and check for anything missing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good but needs to fine tuning (AI can help)
on February 15, 2026
Posted by: HDad0505
from AZ
Overall a good experience but it read a consolidated form incorrectly that would've had me miss out on about $1200. Use AI or scanner to read line by line on forms from brokerages to verify that all items are addressed. Second issue I had was sometimes it would only list one title for a box, like Fed EIN versus Federal ID #. Both options would be nice to have to prevent confusion
Written by a customer while visiting turbotax.intuit.com