Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,558 Reviews)
Rating breakdown 49,558 reviews
5 Stars
36,126
4 Stars
6,006
3 Stars
2,811
2 Stars
1,790
1 Star
2,825
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax is always my go to Software
on February 15, 2026
Posted by: Melthacpa
from FL
Great reliable software. Does a great job at identifying areas for tax savings and is accurate.
Response from turbotax.intuit.comBy TurboTax Care Team, March 16, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Taxes for the non tax people
on February 15, 2026
Posted by: gigglygrl80
from Nevada
Got to crunch numbers down to a record low! The help questions re easy to answer to fill out difficult tax forms.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
BOB 2025
on February 15, 2026
Posted by: BOBS TURBO FOR 2025
from MS
EXTREMELY EASY TO ENTER INFORMATION , VERY COMPLETE INSTRUCTIONS ON WHERE TO LOOK FOR INFORMATION
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 16, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome
on February 15, 2026
Posted by: KayLuz
from NC
This was quick and easy to file taxes and complete a return. There was help all along the way to complete it with accuracy and confidence.
Response from turbotax.intuit.comBy TurboTax Care Team, March 16, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is easy to use
on February 15, 2026
Posted by: Matt1756
from Florida
awesome features and support system and the detailed program is easy to use.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 16, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax could be easier to use.
on February 15, 2026
Posted by: 1TEB
from KY
I had a hard time using the software. I wanted to see the forms being filled out. I wanted to print my return before I paid for the software, but I never saw an option to do that. I tried to access a publication and a form with instructions. I couldn't do that either. I wanted to download data from my 2024 taxes but never saw that happen. Tried doing later and found out I would have to delete all my input to make that happen. I would have rated this software about a two star but at the end, with much reviewing, everything seems to be done and done accurately.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 16, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is amazing
on February 15, 2026
Posted by: Nonni47
from Pennsylvania
My experience with TurboTax was awesome. I really like it.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 16, 2026
Thank you for trusting TurboTax with your filing! Your input means a lot to us, and we're committed to using it to improve your experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo was good
on February 15, 2026
Posted by: San Sans
from Atlanta Ga
It was good but could not enter charitable contributions.
Response from turbotax.intuit.comBy TurboTax Care Team, March 16, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com