Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.5
(46,459 Reviews)
Rating breakdown 46,459 reviews
5 Stars
34,611
4 Stars
5,415
3 Stars
2,440
2 Stars
1,537
1 Star
2,456
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
I would not recommend the on-line version
on February 15, 2026
Posted by: TAG56
from Ohio
I usually use Turbo tax loaded on my PC. With that software I could see all tax forms at any given time. With the on-line version, you only see forms when you have completed the process of entering all information and finalizing your tax return. I would not recommend the on-line version of Turbo Tax. Also the on-line version requires too much information that should not be required (ie.....why do I need to enter my drivers license information?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
User-Friendly & Simple to use!
on February 15, 2026
Posted by: BG4Life
from Illinois
Very user friendly and straightforward to use. Questions can be answered quick and easy. If you file in previous years, it's great that I don't have to enter information in manually.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is amazing. Super easy, super efficient
on February 15, 2026
Posted by: Nau22
from Maryland
Such a great product. Super efficient and easy to navigate. User interface is excellent.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
turbo tax inspit of its comlications good resource
on February 15, 2026
Posted by: Harry4701
from kentucky
concerned i couldn't use microsoft 2010 directly!
you had it more complicated to use in internet
you had it more complicated to use in internet
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good, but prefer the desktop app
on February 15, 2026
Posted by: SilverDragon001
from Maryland
Overall, it was a good experience. Unlike the desktop application, I didn't notice the estimated refund information until late in the progress. I don't know if it showed up earlier--if it did, I did not see it. I don't know if by doing this this year, I am now stuck with doing this online in the future as there was no data file to download. I'm surprised the app let me submit my return after telling me some information was not available. This is a very irritating review to write as it seems to autocorrect incorrectly as I go.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
11 years and counting
on February 15, 2026
Posted by: Jennyello
from illinois
I have been using TuboTax for going on 11 years, with no issues to date. Highly recommend filing you taxes right from your living room.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Makes filing so much easier
on February 15, 2026
Posted by: hamandbeans
from Indiana
Turbo Tax makes filing so easy. I dread doing taxes every year but every year it ends up not so bad thanks to the support and easy to use website.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent service
on February 15, 2026
Posted by: fam80
from Michigan
Thankful for this option to do our taxes! Very efficient and helpful in describing the forms and helping me stay up to date on current tax details.
Written by a customer while visiting turbotax.intuit.com