Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,558 Reviews)
Rating breakdown 49,558 reviews
5 Stars
36,126
4 Stars
6,006
3 Stars
2,811
2 Stars
1,790
1 Star
2,825
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax is EASY
on February 14, 2026
Posted by: ShaB123
from AR
I always use TurboTax to do my taxes because it i fast and easy!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 16, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
On line TurboTax sucks!!!
on February 14, 2026
Posted by: Anonymous
from Maryland
I've been using Turbo tax for over 15 years. I hate having to go online instead of putting a disc in to download the software. I used it last year 2024 and was able to send the information for 2025, however when finishing my 2025 taxes it failed to find my 2024 taxes. I had to reply I used another service. The disc lets me work and go on my numbers at my speed, but the cloud TurboTax shuts down and I have to keep signing in again and again, ECT... I have a Window 10, I couldn't down load the Premier TurboTax and I had to waist time and fight for a refund. Please bring back the disc, if my computer dies I can't download old years to keep my tax information and numbers I had put in.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent!
on February 14, 2026
Posted by: ExcellentExcellent420
from New York
Excellent! Excellent! Excellent! Excellent! Excellent!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
Thank you for filing with TurboTax! Your feedback helps us grow, and we're excited to keep making your experience better every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Pay with your tax return instead
on February 14, 2026
Posted by: s1994
from San Diego, California
You guys are sneaky with the fees if you think you're saving more if you do not pay the service with your tax return.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax 2025
on February 14, 2026
Posted by: _mnbithead
from Minnesota
Like the full Web UI experience. Easy to use and understand. Very intuitive to follow. Language is easy to understand too.
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax rules
on February 14, 2026
Posted by: TTX RULES
from WASHINGTON, WA
i love turbo tax.. i look forward to using turbo tax anytime i need to file taxes
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
Thank you for filing with TurboTax! Your feedback helps us grow, and we're excited to keep making your experience better every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the best
on February 14, 2026
Posted by: MintCondition
from Florida
Turbotax is my go to for tax software. It is very easy to follow and I feel like it doesnt let me make any mistakes.
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Helpful and Satisfying
on February 14, 2026
Posted by: course
from OR
I've used Turbo Tax for several years and always been satisfied. It's helpful as it walks me through the process.
Written by a customer while visiting turbotax.intuit.com