Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,634 Reviews)
Rating breakdown 49,634 reviews
5 Stars
36,166
4 Stars
6,024
3 Stars
2,814
2 Stars
1,795
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Excellent!
on February 14, 2026
Posted by: ExcellentExcellent420
from New York
Excellent! Excellent! Excellent! Excellent! Excellent!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
Thank you for filing with TurboTax! Your feedback helps us grow, and we're excited to keep making your experience better every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Pay with your tax return instead
on February 14, 2026
Posted by: s1994
from San Diego, California
You guys are sneaky with the fees if you think you're saving more if you do not pay the service with your tax return.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax 2025
on February 14, 2026
Posted by: _mnbithead
from Minnesota
Like the full Web UI experience. Easy to use and understand. Very intuitive to follow. Language is easy to understand too.
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax rules
on February 14, 2026
Posted by: TTX RULES
from WASHINGTON, WA
i love turbo tax.. i look forward to using turbo tax anytime i need to file taxes
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
Thank you for filing with TurboTax! Your feedback helps us grow, and we're excited to keep making your experience better every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the best
on February 14, 2026
Posted by: MintCondition
from Florida
Turbotax is my go to for tax software. It is very easy to follow and I feel like it doesnt let me make any mistakes.
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Helpful and Satisfying
on February 14, 2026
Posted by: course
from OR
I've used Turbo Tax for several years and always been satisfied. It's helpful as it walks me through the process.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent System
on February 14, 2026
Posted by: zaiko
from Nevada
THANK YOU FOR THE EXCELLENT SYSTEM. I APPRECIATE IT
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
TURBO TAX was not easy to use and NO HELP?
on February 15, 2026
Posted by: BS726
from Wisconsin
Navigating through the forms was difficult. The HELP? information was completely useless because the instructions did not match what appeared on the menu screens so the instructions could not be followed. Specifically - TURBO TAX never asked to enter my estimated tax payments, Federal or State. I used the HELP? option to ask how to find and/or enter my estimated taxes paid. The answer was to go to Federal Taxes and select Tax Payments. That option dosen't exist. There is no way to navigate to the estimated taxes paid screen. The TURBO TAX program itself does not ask if you paid any estimated taxes. ???
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com