Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.5
(46,459 Reviews)
Rating breakdown 46,459 reviews
5 Stars
34,611
4 Stars
5,415
3 Stars
2,440
2 Stars
1,537
1 Star
2,456
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Convenience
on February 14, 2026
Posted by: KarenG087
from MA
Topics are very broad for 1st year on retirement income
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Unable To Deselect
on February 14, 2026
Posted by: Paying the Penalty
from SC
I was not able to deselect the 5-day early feature. I originally selected this but then changed my mind to opt for direct deposit. I went back in the program and selected direct deposit. In the review my agreement for the 5-day early option was still there along with the deduction of the $35 fee.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax back ends all the charges for electronic
on February 14, 2026
Posted by: tzos
from Idaho
I find this version more confusing than prior versions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Bring back windows 10 compatibility.
on February 14, 2026
Posted by: bob in nevada county
from California
I have been using for many years in the desktop version. This is the first year with the online version. I find the online version to be more difficult to use and slower. I don't see why it cannot remain compatible with windows 10. All my other programs are.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Yea asumm
on February 14, 2026
Posted by: Anonymous
from Ca
Good we are.x̌xxxxxxxx.That was grrrrrrrrrrrrrrrreat
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent Service
on February 14, 2026
Posted by: bjg1313
from Nebraska
I have used TurboTax many years now to do my own taxes. Each year it gets better and better. I have learned so much about taxes and feel confident when using their service. The help tool is very useful. Interface is user-friendly. Features make it easy to file taxes and each year I am confident in the accuracy.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Not as thorough as before
on February 14, 2026
Posted by: CC316
from CO
Support gave us the wrong information. We needed to adjust our IRA to ROTH conversion amount and were told to contact our investment company instead. The software this year was not as easy to navigate for this as it has been in the past.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome
on February 14, 2026
Posted by: Rosetti
from California
I had a different payroll experience this year and worked with Robert S. on chat/phone and he was great. Support was quick and I could tell he understood my questions, looked up information for me and resolved one of my issues. I appreciate the step-by-step process of Turbo Tax. I use it every year. Highly recommend.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com