Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,634 Reviews)
Rating breakdown 49,634 reviews
5 Stars
36,166
4 Stars
6,024
3 Stars
2,814
2 Stars
1,795
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Great jon
on February 14, 2026
Posted by: Cg06
from Minnesota
Super easy, the prompts guided me through the process, they were super helpful.
Response from turbotax.intuit.comBy TurboTax Care Team, March 13, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Done with taxes
on February 14, 2026
Posted by: Maj2025
from NJ
Great value for service. Accurate, compatible, nice features, easy to use interface and good support.
Response from turbotax.intuit.comBy TurboTax Care Team, March 13, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
long term use
on February 14, 2026
Posted by: Amanda80808
from WV
I've used turbo tax for years. its fast and easy
Response from turbotax.intuit.comBy TurboTax Care Team, March 13, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast, efficient accuracy and easy to do
on February 14, 2026
Posted by: Prettygyrlkayla
from Atlanta, GA
Everything was very easy to complete, and the help question marks features were very helpful. The price was unbeatable compared to other tax services. I will definitely use this service again!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 13, 2026
Thank you for sharing your feedback with us! We work hard to keep our costs reasonable while delivering a top-notch experience, and we're thrilled it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Convenience
on February 14, 2026
Posted by: KarenG087
from MA
Topics are very broad for 1st year on retirement income
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Unable To Deselect
on February 14, 2026
Posted by: Paying the Penalty
from SC
I was not able to deselect the 5-day early feature. I originally selected this but then changed my mind to opt for direct deposit. I went back in the program and selected direct deposit. In the review my agreement for the 5-day early option was still there along with the deduction of the $35 fee.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax back ends all the charges for electronic
on February 14, 2026
Posted by: tzos
from Idaho
I find this version more confusing than prior versions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Bring back windows 10 compatibility.
on February 14, 2026
Posted by: bob in nevada county
from California
I have been using for many years in the desktop version. This is the first year with the online version. I find the online version to be more difficult to use and slower. I don't see why it cannot remain compatible with windows 10. All my other programs are.
Written by a customer while visiting turbotax.intuit.com