Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,558 Reviews)
Rating breakdown 49,558 reviews
5 Stars
36,126
4 Stars
6,006
3 Stars
2,811
2 Stars
1,790
1 Star
2,825
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax Online is great.
on February 14, 2026
Posted by: MikeSrfbum
from FL
Been using Turbo Tax for years and decided to try the on like version. I was impressed with how easy and thorough it is.
I recommend it.
I recommend it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Peazy
on February 14, 2026
Posted by: Turbo2526
from VA
Good Experience! Didn't have a lot so it was not stressful!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TAX
on February 14, 2026
Posted by: A001122b
from TEXAS
I made a mistake with the numbers turb tax refer me to correcting me to editing and send back to IRS
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
NEW FORMAT WORKED WELL
on February 14, 2026
Posted by: DAVIDSLATON
from VA
GOOD PRODUCT I WILL USE IT EVERY YEAR THE CHANGES FROM LAST YEAR SLOWD ME DOWN SOME
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax
on February 14, 2026
Posted by: BillSeinka
from Alabama
Very confusing self data entry for the need to self entry.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbo Tax needs updating for consistency
on February 14, 2026
Posted by: M734
from Alaska
Directions did not match reality. Links did not link. I had to hunt and peck for example - entering Estimated Tax Paid, Form 8606.
Titles (Example Morgan Stanley) did not include account numbers. I have 8 accounts and it was difficult to judge which had been reviewed and which had not - imports also needed an identifier in the title. I mistakenly imported an account 2xs - what a mess that was.
Also references in directions did not always get the reference or link correct. Fro example, If I knew how to get entry page for Estimated Tax payments I would not be asking - Directions start of "Navigate to Estimated tax...." I finally found it - with much frustration along the way.
And SUBMIT button for this review is not working....'cause I didn't fill in a Nickname...then I didn't fill in a Nickname that met Nickname criteria when all I wanted to do was submit comments.
Titles (Example Morgan Stanley) did not include account numbers. I have 8 accounts and it was difficult to judge which had been reviewed and which had not - imports also needed an identifier in the title. I mistakenly imported an account 2xs - what a mess that was.
Also references in directions did not always get the reference or link correct. Fro example, If I knew how to get entry page for Estimated Tax payments I would not be asking - Directions start of "Navigate to Estimated tax...." I finally found it - with much frustration along the way.
And SUBMIT button for this review is not working....'cause I didn't fill in a Nickname...then I didn't fill in a Nickname that met Nickname criteria when all I wanted to do was submit comments.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Issue with self-employed estimated taxes
on February 14, 2026
Posted by: AwH_
from TN
This was my first time filing as self-employed. During the year I made quarterly estimated tax payments. The Turbo Tax walk thru was not clear at all as far as entering the estimated taxes that I paid.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax
on February 14, 2026
Posted by: bobbyray13
from NE
Did not feel same confidence with product as I have in the past.
Written by a customer while visiting turbotax.intuit.com