Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,560 Reviews)
Rating breakdown 49,560 reviews
5 Stars
36,127
4 Stars
6,006
3 Stars
2,811
2 Stars
1,791
1 Star
2,825
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbotax works!
on February 14, 2026
Posted by: Dave5843 Autumn
from North Dakota
Turbo tax did a great job explaining things I was not 100% sure about. Easy product to use.
Response from turbotax.intuit.comBy TurboTax Care Team, March 12, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I love TurboTax, been using since their beginning!
on February 14, 2026
Posted by: Justdoinit
from AZ
TurboTax is easy to use, quick to go through, and accurate since the company first became available for consumers & businesses.
Response from turbotax.intuit.comBy TurboTax Care Team, March 12, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Was a breeze
on February 14, 2026
Posted by: BMamma
from Wisconsin
Easy to use, love the step by step instructions. Been using for many years.
Response from turbotax.intuit.comBy TurboTax Care Team, March 12, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
User Interface
on February 14, 2026
Posted by: TurboTaxUser956
from MO
Not quite as user friendly as the desktop version.
Response from turbotax.intuit.comBy TurboTax Care Team, March 12, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo
on February 14, 2026
Posted by: Nightingale93
from tx
Very easy to submit and it does not take very long to complete tax forms
Response from turbotax.intuit.comBy TurboTax Care Team, March 12, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Ease of Use
on February 14, 2026
Posted by: MCKJSK2025
from Michigan
Only issue is with the OID discount as it is hard to follow and clear
Pros: My employment status changed this year, I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 12, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
VERY DISATISFIED THIS YEAR FROM GREAT SATISFIED
on February 14, 2026
Posted by: TOMCAROLE
from INDIANA
I HAVE FILED WITH TURBO TAX FOR YEARS AND BEEN COMPLETELY SATISFIED WITH YOU. THIS YEAR WAS DIFFERENT. I DOWNLOADED IT AND IT SAID COULDN'T NEEDED WINDOWS 11. YOU SWITCHED ME ONLINE. VERY HARD TO GET BACK INTO. BIGGEST PROBLEM WHEN I COPIED EXACTLY MY AGI FROM 2024 FORM IT SAME INCORRECT. SO I FINALLY WAS SO DISGUSTED I PRINTED IT OUT AND NOW MAILING IT. COST OF MONEY WHEN I COULD OF DOWNLOADED THE FORMS FOR FREE. WILL I USE YOU AGAIN RIGHT NOW I SAY NO
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Annoying but decent overall
on February 14, 2026
Posted by: User1212
from Nevada
Very annoying how hard you push add-ons. If I don't want one, don't keep asking. Inputting information is easy, but anytime something needs reviewed it is a pain to clear it up.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com