Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,560 Reviews)
Rating breakdown 49,560 reviews
5 Stars
36,127
4 Stars
6,006
3 Stars
2,811
2 Stars
1,791
1 Star
2,825
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo tax 2025
on February 14, 2026
Posted by: 2025 tax return 1001
from kentucky
Ease and accuracy of the process, walked me through the process.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
N/A
on February 14, 2026
Posted by: Not another dam question
from Florida
I never got an upload of my 2024 tax return, so I had to enter everything manually. I also had to manually input all 1099-R info other than Fidelity because your system couldn't find Western & Southern Financial Services, or State Street Retiree Services for USPBGC - Kemper Retirement Plan I liked the side by side, year to year comparison from previous years, but because I couldn't upload last year's data it wasn't available.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax
on February 14, 2026
Posted by: Anonymous
from NC
Way simpler than previous years. Took less than 2hrs to file with a Schedule C
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy to use
on February 14, 2026
Posted by: kevin5810
from 1110 Indian Pipe Lane
Very easy to use and made it fast and accurate thanks
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
I have used TT for many years and had no problems
on February 14, 2026
Posted by: Phil1843
from MA
Sometimes a bit hard to follow for an 82 year old man but I got through it.
Response from turbotax.intuit.comBy TurboTax Care Team, March 12, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
BEWARE - YOU CAN DOWNGRADE!
on February 14, 2026
Posted by: BEWAREbyKobi
from FLORIDA
I HATE THE UPCHARGES - SO SNEAKY. Please know that you CAN downgrade the product.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
mostly helpful
on February 14, 2026
Posted by: MBL1
from Minnesota
It was really confusing when you were giving me a deduction of the Qualified Business income. I didn't have any business income as far as I knew. It would have been helpful if you would have called out that you can get this if you have information in Box 5 of a 1099-DIV form. I spent quite a bit of time trying to figure that one out.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 12, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
AWESOME
on February 14, 2026
Posted by: PANADA
from CT
WORK EXPERIENCE WITH TURBO TAX WAS GOOD HAVE NO PROBLEM FILING MY TAXAS WITH TURBO TAX THANK TURBO TEAM....
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 12, 2026
We appreciate you filing with TurboTax. Your feedback is important to us and will be carefully considered as we work to enhance our services.
Written by a customer while visiting turbotax.intuit.com