I was very nervous about this process, but it was much easier than I thought it would be. I appreciate how I was walked through the process and and all the questions. Every step of the way was explained and I was given an example of what a question meant if I didn't understand it. I'm overall pleased with this platform and will continue to use from here on out.
TurboTax should seriously consider returning to its roots. It’s not only just become “another tax service”, but the constant prompts to try and upsell the service, is ridiculous and gets to be infuriating after about the 5th time being asked to upgrade to “Maxx”. Filing taxes is stressful enough without having TurboTax acting like that pest of a salesman that won’t take NO for an answer! This will, without a doubt, be the year I call it quits and file for divorce from the nagging, greedy, pushy Mrs. TurboTax. But don’t worry, I’m sure you’ll get your alimony aka fees for direct deposit/taking fees from my refund/secretly upgrading me to a service I 100% DON’T need! If 1/2 star ratings were possible, that’s what I’d give them.