Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,560 Reviews)
Rating breakdown 49,560 reviews
5 Stars
36,127
4 Stars
6,006
3 Stars
2,811
2 Stars
1,791
1 Star
2,825
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Turbo Tax is helpful
on February 13, 2026
Posted by: Harry 47
from Ohio OH
The online version required a lot of input and did not show estimated tax as I went along.
Software signed off multiple times while I was working on it.
Software signed off multiple times while I was working on it.
Response from turbotax.intuit.comBy TurboTax Care Team, March 17, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax is easy to use.
on February 13, 2026
Posted by: Sisupa56
from Washington
Very intuit and easy to navigate. I would like to be able to review the actual filing forms (or at least have a quick look button) to see them as the return is in process.
Response from turbotax.intuit.comBy TurboTax Care Team, March 17, 2026
Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Downloadable version much easier than online versi
on February 13, 2026
Posted by: dancindebbie
from Round Rock,, TX
Monique was very helpful and I think forcing users to complete this form is ridiculous
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I always use turbo Tax
on February 13, 2026
Posted by: WJS3
from NC
Compatibility and features were convenient and comfortable.
Response from turbotax.intuit.comBy TurboTax Care Team, March 16, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome!
on February 13, 2026
Posted by: willdeehi
from CA
SUPER! USER FRIENDLY! Recommend to many friends.
Response from turbotax.intuit.comBy TurboTax Care Team, March 16, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good product
on February 13, 2026
Posted by: Jo2223
from MO
Great way to file. Easy and good.price! I enjoyed the option to upload my expenses from my banking account.
Response from turbotax.intuit.comBy TurboTax Care Team, March 16, 2026
Thank you for sharing your feedback with us! We work hard to keep our costs reasonable while delivering a top-notch experience, and we're thrilled it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
AWESOME
on February 13, 2026
Posted by: MelodyL96
from Ponchatoula, LA
absolutely the best tax online tool and e filing service provided
Response from turbotax.intuit.comBy TurboTax Care Team, March 16, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Yo, why aren't you using TurboTax by now!
on February 13, 2026
Posted by: ReddGnome
from 918 Empire drive
Quick and easy filing. Even though I typed my w-2's I still filed in under 40 minutes!
Response from turbotax.intuit.comBy TurboTax Care Team, March 16, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com