Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.5
(46,459 Reviews)
Rating breakdown 46,459 reviews
5 Stars
34,611
4 Stars
5,415
3 Stars
2,440
2 Stars
1,537
1 Star
2,456
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
I hated the new formate of this product
on February 13, 2026
Posted by: MGZP
from Village Of Tamarind Grove, 2263 Montbrook Place
I hate this new product .... I do my taxes every year by myself and this year was the hardest ever to complete. I could not see the forms and I wanted the software to look like the IRS forms so I could see what was happening . I will not buy this product again
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
It's ok.
on February 13, 2026
Posted by: aajwadkfi
from Arizona
Not sure if it is very accurate for my taxes. It helps me file, but it has issues when there is a mistake made. It asks to fix it and I fix the issue. It does not correct it accurately to read that it is corrected. Not sure why it does not fix the issue when I have fixed it.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Can't Delete!
on February 13, 2026
Posted by: Montana Grizzlies
from CA
Some documents are impossible to delete when you make a mistake of adding them and then you can't efile because they still want document filled out even though it is irrelevaqnt.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy
on February 13, 2026
Posted by: JTS04
from NC
It is easy to use and gets it done fast Not happy with the fee for direct deposit
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
TURBO TAX STINKS
on February 13, 2026
Posted by: TEENY TINY TINA
from IN
HAD TROUBLE SIGNING IN AND IT WENT DOWN HILL FROM THERE
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy and Simple
on February 13, 2026
Posted by: Soopercash
from South Carolina
First time using it and it was very simple to fill in the information. AI was a help when I had questions and it all seemed to go well without issue.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Problems This Year
on February 13, 2026
Posted by: DGkd
from Virginia
-very difficult finding the line items if they were moved from the 2024 return on my computer.
-529 entry carried forward was automatically entered and I never saw it for Virginia return.
-the extra Medicare tax was credited as a paid tax and I never saw it.
-the question of which part of mortgage interest was not deductible due to using money from refinancing was never cleared up.
-hard to find answers to my questions because it was not a clear answer
-529 entry carried forward was automatically entered and I never saw it for Virginia return.
-the extra Medicare tax was credited as a paid tax and I never saw it.
-the question of which part of mortgage interest was not deductible due to using money from refinancing was never cleared up.
-hard to find answers to my questions because it was not a clear answer
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome
on February 13, 2026
Posted by: Dbrar
from MI
Turbo Tax is Awesome ................................................................
Written by a customer while visiting turbotax.intuit.com