Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.5
(46,459 Reviews)
Rating breakdown 46,459 reviews
5 Stars
34,611
4 Stars
5,415
3 Stars
2,440
2 Stars
1,537
1 Star
2,456
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Works well
on February 13, 2026
Posted by: MJL609
from Pennsylvania, PA
Worked well. Haven’t used in a while and I found it easier to use than I reembered from prior times.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Overall, Turbo Tax is a good product.
on February 13, 2026
Posted by: RichWein
from Wisconsin WI
I have used Turbo Tax for many years now. Overall, a very good product, easy to use and understand. This year, a problem with my Wisconsin return related to my retirement income caused the return to be rejected by the state. This is the first time I have had a return rejected. Not exactly sure what the problem was but it appeared to me as though it was a programming problem by Turbo Tax. I have re-filed, I guess we will see what happens. Federal return has been accepted.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great once I figured out the new format.
on February 13, 2026
Posted by: Dblplay
from Virginia VA
I may have missed it, but it would have been helpful to get a short briefing on the new (from last yr) format. Once I figured it all out I felt it was superior to the previous one. Much easier to use and efficient.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
confusing
on February 13, 2026
Posted by: On Line Turbo2
from Michigan
I have always used the disk the on line turbo tax is not user friendly!!! Its harder and confusing. What made Turbo go to on line I think we should have had a choice.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbotax 2025 is not that user friendly
on February 13, 2026
Posted by: johnnypapa1949
from connecticut
Experts were a big helpin resolving my questions however the software this year is far worse than 2024. Very difficult to navigate and find how to get to the forms and the tools feature
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Thanks
on February 13, 2026
Posted by: RKR1130
from Florida
Fast and easy and I'll continue to use this. Make it easier to report a sale of a timeshare.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome
on February 13, 2026
Posted by: Kate155808
from Mi
It was easy and stress free I loved how quick it was easy to navigate
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is easy to work with.
on February 13, 2026
Posted by: 55Shaw
from CA
Everything appears to be accurate and the interface is easy to work with. The online support is good.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com