Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,634 Reviews)
Rating breakdown 49,634 reviews
5 Stars
36,166
4 Stars
6,024
3 Stars
2,814
2 Stars
1,795
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
TURBO TAX STINKS
on February 13, 2026
Posted by: TEENY TINY TINA
from IN
HAD TROUBLE SIGNING IN AND IT WENT DOWN HILL FROM THERE
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy and Simple
on February 13, 2026
Posted by: Soopercash
from South Carolina
First time using it and it was very simple to fill in the information. AI was a help when I had questions and it all seemed to go well without issue.
Response from turbotax.intuit.comBy TurboTax Care Team, March 13, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Problems This Year
on February 13, 2026
Posted by: DGkd
from Virginia
-very difficult finding the line items if they were moved from the 2024 return on my computer.
-529 entry carried forward was automatically entered and I never saw it for Virginia return.
-the extra Medicare tax was credited as a paid tax and I never saw it.
-the question of which part of mortgage interest was not deductible due to using money from refinancing was never cleared up.
-hard to find answers to my questions because it was not a clear answer
-529 entry carried forward was automatically entered and I never saw it for Virginia return.
-the extra Medicare tax was credited as a paid tax and I never saw it.
-the question of which part of mortgage interest was not deductible due to using money from refinancing was never cleared up.
-hard to find answers to my questions because it was not a clear answer
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome
on February 13, 2026
Posted by: Dbrar
from MI
Turbo Tax is Awesome ................................................................
Response from turbotax.intuit.comBy TurboTax Care Team, March 13, 2026
Thank you for filing with TurboTax! Your feedback helps us grow, and we're excited to keep making your experience better every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Always TurboTax!
on February 13, 2026
Posted by: JJHof
from MN
Always a great way to get taxes done very efficient and easy to navigate.
Response from turbotax.intuit.comBy TurboTax Care Team, March 13, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Online premium first time use. Prefer desktop
on February 13, 2026
Posted by: Techknowatlas
from Oklahoma
First time using online premium. Have used TurboTax since WIN95. The online version doesn't follow the same menu flow. Miss have forms I can search.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Fast and Easy but interface lacks alot
on February 13, 2026
Posted by: FRA25
from FL
Was fast and easy. The program for turbo tax I used last year and years before shows your audit status by a percentage. Which this website version did not. Interface alsolc compared to the downloadable program.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome!
on February 13, 2026
Posted by: Deepo123
from Georgia
Really easy to use, even with complicated returns, step by step and very efficient!
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com