Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,560 Reviews)
Rating breakdown 49,560 reviews
5 Stars
36,127
4 Stars
6,006
3 Stars
2,811
2 Stars
1,791
1 Star
2,825
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo tax is great
on February 13, 2026
Posted by: MyrnaMX
from Oregon
I have been using Turbo tax for many years now. I appreciate the ease of use. I am glad i can efile, and get needed investment information easily.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 13, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
We enjoy using Turbo tax each year. Thanks !
on February 13, 2026
Posted by: TarheelBobby
from TX
We took care of this with the help of your prompts which were great!!!!
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 13, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is my favorite way to file
on February 13, 2026
Posted by: RTTT124
from Michigan
I only wish it prompted me for retirement account entry
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the way to go.
on February 13, 2026
Posted by: Djones1949
from Tennessee
Fast and easy to follow instructions. Help to add deductions also.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO TAX IS VERY GOOD
on February 13, 2026
Posted by: TAX PLAY BOY
from florida
best tax online system that i have used for both business and personal information.
Response from turbotax.intuit.comBy TurboTax Care Team, March 17, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Product
on February 13, 2026
Posted by: Judysfinds
from Texas
If you can read and you ubnderstand Turbo Tax is easy. If you don't understand, just follow the prompts for explanation. Great Product.
Response from turbotax.intuit.comBy TurboTax Care Team, March 17, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Works well
on February 13, 2026
Posted by: MJL609
from Pennsylvania, PA
Worked well. Haven’t used in a while and I found it easier to use than I reembered from prior times.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 17, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Overall, Turbo Tax is a good product.
on February 13, 2026
Posted by: RichWein
from Wisconsin WI
I have used Turbo Tax for many years now. Overall, a very good product, easy to use and understand. This year, a problem with my Wisconsin return related to my retirement income caused the return to be rejected by the state. This is the first time I have had a return rejected. Not exactly sure what the problem was but it appeared to me as though it was a programming problem by Turbo Tax. I have re-filed, I guess we will see what happens. Federal return has been accepted.
Response from turbotax.intuit.comBy TurboTax Care Team, March 17, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com