Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.5
(46,459 Reviews)
Rating breakdown 46,459 reviews
5 Stars
34,611
4 Stars
5,415
3 Stars
2,440
2 Stars
1,537
1 Star
2,456
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Reliable, but needs more polish.
on February 13, 2026
Posted by: dwne
from Nebraska
While Turbo Tax is quite reliable, transitioning from the download version to the online version is not as straightforward as I expected. A lot of information had to be put in manually. Additionally, TurboTax appeared to generate multiple copies of some forms when I "downloaded" which required manual cleanup. At least on generated form appeared to have a "ghost" data entry that had to be corrected. The product would be easier to work with if, after pausing, there were a general prompt along the lines of "what has changed". When some forms were available on the first pass, more on a second pass, and more on a third pass, TurboTax does not do a very effective job of guiding you where to make the appropriate updates.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbo Tax hidden fees
on February 13, 2026
Posted by: soph156767
from Wisconsin
Used turbo tax for a couple years now. And now there’s just more and more hidden fees.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is easy to use and helpful
on February 13, 2026
Posted by: congib
from South Carolina SC
It was a little confusing at first because of adding my own information due to filing single taxpayer since my husband's death
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on line better than on laptop
on February 13, 2026
Posted by: rich in ne
from nebraska
was hard to find how to print returns, not obvious had to to help
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Been using Turbo Tax for many years
on February 13, 2026
Posted by: Valkyrie1520
from west virginia
Fast, easy, and the step by step instructions make it simple
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
I likes the old disc version
on February 13, 2026
Posted by: BuzzMM
from Florida
The screens were too many and I definitely liked the old disc version of TurboTax off a few years ago. And you didn't charge for sending the refund to my bank. But getting the data from my accounts worked well.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
awesome
on February 13, 2026
Posted by: JS bow
from TN
Confusing at times. need more explanation. help me here.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on February 13, 2026
Posted by: Chicken Dude
from missouri
Fast and easy, will use every year. so simple even i could do it.
Written by a customer while visiting turbotax.intuit.com