Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,560 Reviews)
Rating breakdown 49,560 reviews
5 Stars
36,127
4 Stars
6,006
3 Stars
2,811
2 Stars
1,791
1 Star
2,825
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
On-Line Version vs CD
on February 13, 2026
Posted by: BobGman
from Wisconsin
I have been using TuroTax for about (10) years. The new on-line version is slightly different, but fairly easy to follow prompts.
Response from turbotax.intuit.comBy TurboTax Care Team, March 16, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
User Friendly
on February 13, 2026
Posted by: Mishell1234
from Georgia
The interface is very user friendly. I use it just about every year for my taxes and it only gets better.
Response from turbotax.intuit.comBy TurboTax Care Team, March 16, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is cool
on February 13, 2026
Posted by: CBandz
from Maryland, MD
Easy to access and easy to file your taxes through them.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Confusing and went downhill
on February 13, 2026
Posted by: SR2323
from CA
This year's interface was confusing and nonintuitive compared to years past. I've always used Turbotax but was very disappointed this year. I won't be using them next year and I sincerely hope there aren't any errors on my taxes because of it. Do no recommend.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Extra charges..
on February 13, 2026
Posted by: Yonnie65
from Texas
Paying extra charges to file isn't something I prefer doing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is great
on February 13, 2026
Posted by: kcyork826
from ohio
fast and very helpful! compatiable, accurate, and full of support. the features and interface were excellent
Response from turbotax.intuit.comBy TurboTax Care Team, March 13, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
JUST GREAT
on February 13, 2026
Posted by: 1BUZ
from MA
EASY TO USE AND FOLLOW, INTERFACE TO BANK IS GREAT
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 13, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
turbo tax works
on February 13, 2026
Posted by: Tax pro of sorts
from calif
difficult to find vehicle interest deduction but finally found
Response from turbotax.intuit.comBy TurboTax Care Team, March 13, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com