Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,560 Reviews)
Rating breakdown 49,560 reviews
5 Stars
36,127
4 Stars
6,006
3 Stars
2,811
2 Stars
1,791
1 Star
2,825
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Online Turbo Tax sucks, load onto laptop instead
on February 12, 2026
Posted by: txyingyang
from Texas
I love the turbo tax that I load onto my laptop which I've used for over 10 years and give 5 stars. However, I used the online Turbo Tax this time and hated it. Much more difficult to navigate. Couldn't find things that were so easy to find on the version you load onto a laptop. I'll not do online again
Response from turbotax.intuit.comBy TurboTax Customer Care Team, March 14, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Awesome
on February 12, 2026
Posted by: Woo Hoo 325
from new jersey
absolutely incredible! i love using turbo tax every year. i would recommend to everyone
Response from turbotax.intuit.comBy TurboTax Customer Care Team, March 14, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Donna
on February 12, 2026
Posted by: djprob
from Florida
Easy to understand and follow. Self explanatory. Love it
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Customer Care Team, March 14, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
express
on February 13, 2026
Posted by: hiuutgjyth
from FL
easy to use helpful tips thank you hi love you heyuy
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Customer Care Team, March 14, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
love it
on February 13, 2026
Posted by: turbotaxnumberone
from arizona
super easy and fast as always for the right price!
Response from turbotax.intuit.comBy TurboTax Customer Care Team, March 14, 2026
Thank you for sharing your feedback with us! We work hard to keep our costs reasonable while delivering a top-notch experience, and we're thrilled it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Is Fantastic
on February 13, 2026
Posted by: Andrewgordo16
from California
Easy peasy, I would definitely recommend Turbo Tax.
Response from turbotax.intuit.comBy TurboTax Customer Care Team, March 14, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turno
on February 13, 2026
Posted by: Jennammmmmmm
from Washington
Use was easy nice to file thank u so very much and I
Response from turbotax.intuit.comBy TurboTax Customer Care Team, March 14, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
it is amazing
on February 13, 2026
Posted by: Trevon845
from Greensboro, Nc
It was fast and easy and was very helpful for me to do my taxes
Response from turbotax.intuit.comBy TurboTax Care Team, March 12, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com