Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.5
(46,459 Reviews)
Rating breakdown 46,459 reviews
5 Stars
34,611
4 Stars
5,415
3 Stars
2,440
2 Stars
1,537
1 Star
2,456
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great to have turbo tax
on February 12, 2026
Posted by: Jimmy jimmy
from Texas
It was easy to work
The features were a little different but worked ok.
Support answered right away
Accuracy and compatibility worked out fine along with interface
The features were a little different but worked ok.
Support answered right away
Accuracy and compatibility worked out fine along with interface
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I enjoyed my filing process and the intuitiveness
on February 12, 2026
Posted by: Unikk
from Nashville, TN
I enjoyed the filing process with the intuitive interface of the app. I would recommend this to everyone.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Experts need more training.
on February 12, 2026
Posted by: ExpertDominicV
from Colorado
The system itself is great and fairly easy to use.
Experts could use more training. The expert I chatted with the other day advised me not to report my state income even though I had numbers in Box 7 on my 1099. He said because Boxes 5 and 6 were empty that I could leave box 7 blank. Incorrect. He and his 'lead' he was consulting with both recommended this. I don't want someone else getting in trouble because of misadvise like this. In the future I will either not consult one of your experts or use a different service.
Experts could use more training. The expert I chatted with the other day advised me not to report my state income even though I had numbers in Box 7 on my 1099. He said because Boxes 5 and 6 were empty that I could leave box 7 blank. Incorrect. He and his 'lead' he was consulting with both recommended this. I don't want someone else getting in trouble because of misadvise like this. In the future I will either not consult one of your experts or use a different service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the way to go!
on February 12, 2026
Posted by: JanEagles
from North Carolina
Easy to use. I have been using Turbo Tax for years with no problems.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
YAY
on February 12, 2026
Posted by: Mystic35
from NV
I have always had a great experience with Turbo Tax. I love how my QB self employment app connects with my Turbo Tax then I can file my business stuff for free. A local tax person quoted me $1300 for start to file for my stuff...i only paid $250.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Avoid online Turbo Tax at all costs
on February 12, 2026
Posted by: Garbage DA
from New York
I purchased the PC Download version which I have used successfully and happily for many years. Unfortunately my PC is using Windows 10 which cannot support this year's product; so I was switched to the online version. Almost every step was agony. And when i finally got done (with telephone help from 2 different and fantastic experts) it certainly appeared that there was no way to print the returns or save them. Both of these women went above and beyond in terms of patience and willingness to try different approaches to get around a dismally awful program. Unlike the download version this version did not show me what I had entered for a particular item last year in a format or appropriate time to be useful. Some questions were asked that I never encountered before. It took me hours and hours when filling out paper returns took me 10 - 15 minutes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome!
on February 12, 2026
Posted by: Wmp95
from NC
Very detailed and helpful, was so easy to use!!!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simply Painless
on February 12, 2026
Posted by: JessChelss
from Hawaii
So easy, 2nd year doing taxes ourselves and wish i'd done it sooner! 10/10 reccomend:)
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com