Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,560 Reviews)
Rating breakdown 49,560 reviews
5 Stars
36,127
4 Stars
6,006
3 Stars
2,811
2 Stars
1,791
1 Star
2,825
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is getting better each year. Great job!
on February 12, 2026
Posted by: PrecisionPrep
from NC
Using TurboTax is like having a tax expert beside you the entire preparation time. The tool is extremely easy to use and guides you through the process. Support is built into the software, so it makes the process
easier.
easier.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Death by 1,000 Fees
on February 12, 2026
Posted by: BiPolar Bear
from Washington
Clunky. Asks the same questions over an over ad nauseum. Always finds a way to grab $20-$30 in EXTRA fees.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is easy to use
on February 12, 2026
Posted by: DiNJ
from New Jersey
I’ve been using turbo tax for many years. It is user friendly. Easy to submit your federal and state returns. I will continue to use it year after year.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to file
on February 12, 2026
Posted by: ReGina4444
from IL
Turbo tax was easy and quick, This was my first time using turbo tax and I will return next year
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
only way to go
on February 12, 2026
Posted by: 02bigdog
from florida
Overall pretty easy to fill out. Love their feature of downloading my investments
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good but needs improvement for clergy
on February 12, 2026
Posted by: Emily911
from Idaho
Incorrect clergy HSA calculations. Need interview question to clarify the difference in how these are taxed. Also, when itemizing on federal and taking standard deduction on state, point out the itemized deductions that can be added back in (e.g. donations to Idaho Youth Ranch). Otherwise good experience.
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Fantastic
on February 12, 2026
Posted by: Frog0187
from Slidell,La
Everything was pretty much self explanatory and very easy to navigate. Thank you to everyone behind the scenes who make Turbo Tax easy to use.
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great job
on February 12, 2026
Posted by: Gmoney707
from Ca
Great job turbo tax. You did a great job as always. Whooooooo
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com