Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,560 Reviews)
Rating breakdown 49,560 reviews
5 Stars
36,127
4 Stars
6,006
3 Stars
2,811
2 Stars
1,791
1 Star
2,825
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
turbotax is the best
on February 12, 2026
Posted by: jk2025x
from oh
have used this program for years. love it*************
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great to upload pdf information returns
on February 12, 2026
Posted by: Seneca of San Diego
from California
I did not like that the online version does not allow you to review an actual return form as you go along as is true with the Desktop version that has the return icon to refer to.
Also, I was surprised that the Premium version was not able to deal with the situation of two Forms 1098 because of the sale and purchase of houses within the same year. Because the mortgage balances of the two forms exceeded $750,000, the system just limits the deduction, which is incorrect.
I really liked uploading the pdf information returns.
Also, I was surprised that the Premium version was not able to deal with the situation of two Forms 1098 because of the sale and purchase of houses within the same year. Because the mortgage balances of the two forms exceeded $750,000, the system just limits the deduction, which is incorrect.
I really liked uploading the pdf information returns.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Like the new on line version
on February 12, 2026
Posted by: Dennis 99
from Texas
Have used the Desk Top For the last 10 years First time I have used the online version. Was easy to use and like not having up load latest changes to the software every time I log in.
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It's in the Details
on February 12, 2026
Posted by: Ramjet 3
from Texas
I found Turbo Tax software relatively easy to follow though at times, throughout the process I found it a bit laborious to go back to the last screen(s) to recheck some inputs. This was great to work with considering all of the possible data reviews. Their number checks show encouraging results as they compute the changes and additions accurately.
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax
on February 12, 2026
Posted by: Evie3744
from New Mexico
It was harder than last year. Our refund was less this year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome
on February 12, 2026
Posted by: JOJO0823
from Georgia
Great software! Will Recommend to anybody ! Give it a try
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Premium is awesome
on February 12, 2026
Posted by: CMoafo
from Maryland
The Expert was so professional; she explained everything I wasn't clear on and showed me the right way to fill it out.
I recommend TurboTax 100%.
I recommend TurboTax 100%.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Great
on February 12, 2026
Posted by: grimey597781
from NEVADA, NV
Have been using Turbo Tax for years. It is thorough, intuitive and covers all the bases. Huge Fan.
Written by a customer while visiting turbotax.intuit.com