Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,634 Reviews)
Rating breakdown 49,634 reviews
5 Stars
36,166
4 Stars
6,024
3 Stars
2,814
2 Stars
1,795
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Like the new on line version
on February 12, 2026
Posted by: Dennis 99
from Texas
Have used the Desk Top For the last 10 years First time I have used the online version. Was easy to use and like not having up load latest changes to the software every time I log in.
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It's in the Details
on February 12, 2026
Posted by: Ramjet 3
from Texas
I found Turbo Tax software relatively easy to follow though at times, throughout the process I found it a bit laborious to go back to the last screen(s) to recheck some inputs. This was great to work with considering all of the possible data reviews. Their number checks show encouraging results as they compute the changes and additions accurately.
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax
on February 12, 2026
Posted by: Evie3744
from New Mexico
It was harder than last year. Our refund was less this year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome
on February 12, 2026
Posted by: JOJO0823
from Georgia
Great software! Will Recommend to anybody ! Give it a try
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Premium is awesome
on February 12, 2026
Posted by: CMoafo
from Maryland
The Expert was so professional; she explained everything I wasn't clear on and showed me the right way to fill it out.
I recommend TurboTax 100%.
I recommend TurboTax 100%.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Great
on February 12, 2026
Posted by: grimey597781
from NEVADA, NV
Have been using Turbo Tax for years. It is thorough, intuitive and covers all the bases. Huge Fan.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is getting better each year. Great job!
on February 12, 2026
Posted by: PrecisionPrep
from NC
Using TurboTax is like having a tax expert beside you the entire preparation time. The tool is extremely easy to use and guides you through the process. Support is built into the software, so it makes the process
easier.
easier.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Death by 1,000 Fees
on February 12, 2026
Posted by: BiPolar Bear
from Washington
Clunky. Asks the same questions over an over ad nauseum. Always finds a way to grab $20-$30 in EXTRA fees.
Written by a customer while visiting turbotax.intuit.com