Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,634 Reviews)
Rating breakdown 49,634 reviews
5 Stars
36,166
4 Stars
6,024
3 Stars
2,814
2 Stars
1,795
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
not good with charges
on February 12, 2026
Posted by: BBBad
from ohio
i made an honest mistake hit wrong button at end ONLY wanted basic you charged me $99.00 and would not give me a refund.Never use you again
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
has minor problems
on February 12, 2026
Posted by: CvDvr
from PA
at one point it kept going back to the start and repeating itself in a loop. you didnt ask about estimated taxes i had to look for it
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Don't like this years version
on February 12, 2026
Posted by: ajanosik
from Ohio
This was way harder than previous years using this software
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax my annual Friend
on February 12, 2026
Posted by: Don the baseball guy
from CT.
I am a long term User of tirbo tax and advocate my colleagues to use TT.. Filling out the forms and waLKING THROUGH THE PROCESS IS FAIRLY DIRECT abd simple.The actual e-filing and handling of funds deposit and payments gets a bit tricky and time extensive. Realize the need for security details
Don
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Amazing Filing Tool
on February 12, 2026
Posted by: Maris77
from Wisconsin
This tool is easy to use. With the guided steps, it helped identify my unique tax situation.
Response from turbotax.intuit.comBy TurboTax Care Team, March 15, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It was chill
on February 12, 2026
Posted by: Anonymous
from Nevada
It was chill, easy to use, straightforward, simple, anyone can use it
Response from turbotax.intuit.comBy TurboTax Care Team, March 15, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
ALWAYS USE TURBO TAX
on February 12, 2026
Posted by: MILES0143
from FLORIDA
I'VE USED TURBO TAX FOR YEARS. I'VE NEVER HAD ANY ISSUES. I LIKE THE ABILITY TO INPUT YOUR OWN DATA. I LIKE THE NAVIGATION FEATURE AND THE ABILITY TO REVIEW ALL DATA FOR ACCURACY. THIS IS EXTREMELY IMPORTANT. THE SELF HELP OR ASK A QUESTION OR TOPIC FOR REFERENCE IS HELPFUL.
Response from turbotax.intuit.comBy TurboTax Care Team, March 15, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome!
on February 12, 2026
Posted by: Lex101826
from Ohio, OH
Turbos tax is very helpful! Love it thank you so much
Response from turbotax.intuit.comBy TurboTax Care Team, March 15, 2026
We appreciate you filing with TurboTax. Your feedback is important to us and will be carefully considered as we work to enhance our services.
Written by a customer while visiting turbotax.intuit.com