Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,634 Reviews)
Rating breakdown 49,634 reviews
5 Stars
36,166
4 Stars
6,024
3 Stars
2,814
2 Stars
1,795
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax is easy to file
on February 12, 2026
Posted by: Anahiriarte
from MD
Easy for anyone to use. Affordable and reliable for everyone.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Would like less upcharge offers
on February 12, 2026
Posted by: DBau0314
from AZ
Constantly stopped with product upcharges after declining them multiple times which was very frustrating. Additional expenses to use refund to pay turbotax fee is also ridiculous.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TURBO TAX
on February 12, 2026
Posted by: HEATHER6587
from TEXAS
NOT EASY THIS TIME NORMALLY EASY FILE BUT I MOVED TO COLORADO THIS YEAR
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
This was easy!
on February 12, 2026
Posted by: AngQueen
from New York
It was fast and helpful! I was able to fill out all my docs in under an hour and a half. Thank you!
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax works like a charm!
on February 12, 2026
Posted by: DonF78
from Maine
The questions are well written and point you in the right direction.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Got the job done
on February 12, 2026
Posted by: DianneRo
from Utah
Long waiting time, but received answer. Call could have been prevented if prompt to download was in the Residential Credits section of Turbo Tax similar to other downloads for 1099 forms.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
turbo tax is good will use it next year
on February 12, 2026
Posted by: tadpole02
from georgia
okay with the use of turbo tax I will use it again
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax
on February 12, 2026
Posted by: Aldeb74
from UT
Was easy and Fast liked where It reminded me to review before submitting
Response from turbotax.intuit.comBy TurboTax Care Team, March 15, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com