Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,561 Reviews)
Rating breakdown 49,561 reviews
5 Stars
36,128
4 Stars
6,006
3 Stars
2,811
2 Stars
1,791
1 Star
2,825
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is great
on February 12, 2026
Posted by: PaulaJJMAC
from Papillion NE
it was really easy to follow the instructions, enjoyed working with it
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Love the product
on February 12, 2026
Posted by: TarCar
from Phoenix, AZ
I love the product and he accuracy it provides. My only complaint is charging me $35 on top of the software fee just to deposit in my account OR if I take from my refund you charge $40.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is easy to file
on February 12, 2026
Posted by: Anahiriarte
from MD
Easy for anyone to use. Affordable and reliable for everyone.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Would like less upcharge offers
on February 12, 2026
Posted by: DBau0314
from AZ
Constantly stopped with product upcharges after declining them multiple times which was very frustrating. Additional expenses to use refund to pay turbotax fee is also ridiculous.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TURBO TAX
on February 12, 2026
Posted by: HEATHER6587
from TEXAS
NOT EASY THIS TIME NORMALLY EASY FILE BUT I MOVED TO COLORADO THIS YEAR
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
This was easy!
on February 12, 2026
Posted by: AngQueen
from New York
It was fast and helpful! I was able to fill out all my docs in under an hour and a half. Thank you!
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax works like a charm!
on February 12, 2026
Posted by: DonF78
from Maine
The questions are well written and point you in the right direction.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Got the job done
on February 12, 2026
Posted by: DianneRo
from Utah
Long waiting time, but received answer. Call could have been prevented if prompt to download was in the Residential Credits section of Turbo Tax similar to other downloads for 1099 forms.
Written by a customer while visiting turbotax.intuit.com