Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,561 Reviews)
Rating breakdown 49,561 reviews
5 Stars
36,128
4 Stars
6,006
3 Stars
2,811
2 Stars
1,791
1 Star
2,825
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax
on February 12, 2026
Posted by: Roz456
from California
Easy to use great product. I have always used Turbo tax.
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is very user friendly
on February 12, 2026
Posted by: PNA1
from Oakhurst, CA
Having Windows 10 I have become used to the previous Turbo Tax format. However, the download for 2025 taxes was easier to work with especially for the business section.
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
very helpful
on February 12, 2026
Posted by: TAX 2GO
from MINNESOTA
Support helpful in overall searches for unusual tax
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We're happy to hear that your interaction with our customer service team met your expectations. Your satisfaction is important to us, and we appreciate your trust in TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Ten Years in a Row
on February 12, 2026
Posted by: BantryMike
from Foreign Country
Nice experience again this year as in all my past ten years using TT.
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on February 12, 2026
Posted by: vic1x0
from 2924 NE 60TH AVE
it wasn't to hard I had to you the help bar but it was explained very well.
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Used to be better in years past
on February 12, 2026
Posted by: Was better in years past
from CT
I found a lot of glitches that were super irritating in the middle of filing taxes.
Also, too much upselling.
Also, too much upselling.
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is good
on February 12, 2026
Posted by: Bobby2010
from Pennsylvania
Very user friendly and easy to use. Had some minor problems with logging off and coming back at a later time with things different then how I had them filled out previously and refund amounts changing without me changing anything.
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and easy
on February 12, 2026
Posted by: ZZZZ49
from Idaho
Preparing my tax returns was quick and easy. I was done in an hour.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com