Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,634 Reviews)
Rating breakdown 49,634 reviews
5 Stars
36,166
4 Stars
6,024
3 Stars
2,814
2 Stars
1,795
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
very helpful
on February 12, 2026
Posted by: TAX 2GO
from MINNESOTA
Support helpful in overall searches for unusual tax
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We're happy to hear that your interaction with our customer service team met your expectations. Your satisfaction is important to us, and we appreciate your trust in TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Ten Years in a Row
on February 12, 2026
Posted by: BantryMike
from Foreign Country
Nice experience again this year as in all my past ten years using TT.
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on February 12, 2026
Posted by: vic1x0
from 2924 NE 60TH AVE
it wasn't to hard I had to you the help bar but it was explained very well.
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Used to be better in years past
on February 12, 2026
Posted by: Was better in years past
from CT
I found a lot of glitches that were super irritating in the middle of filing taxes.
Also, too much upselling.
Also, too much upselling.
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is good
on February 12, 2026
Posted by: Bobby2010
from Pennsylvania
Very user friendly and easy to use. Had some minor problems with logging off and coming back at a later time with things different then how I had them filled out previously and refund amounts changing without me changing anything.
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and easy
on February 12, 2026
Posted by: ZZZZ49
from Idaho
Preparing my tax returns was quick and easy. I was done in an hour.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great
on February 12, 2026
Posted by: PaulaJJMAC
from Papillion NE
it was really easy to follow the instructions, enjoyed working with it
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Love the product
on February 12, 2026
Posted by: TarCar
from Phoenix, AZ
I love the product and he accuracy it provides. My only complaint is charging me $35 on top of the software fee just to deposit in my account OR if I take from my refund you charge $40.
Written by a customer while visiting turbotax.intuit.com