Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,562 Reviews)
Rating breakdown 49,562 reviews
5 Stars
36,128
4 Stars
6,007
3 Stars
2,811
2 Stars
1,791
1 Star
2,825
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Year after year Turbo Tax raises the bar!
on February 12, 2026
Posted by: DEWMT
from Montana
Excellent experience this year, even more streamlined and easier than past years! Excellent guidance and support!
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome and easy
on February 12, 2026
Posted by: fanofchan
from New York
If you can read, you can do your own taxes without worry.
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Taxes Done Super EAsy
on February 12, 2026
Posted by: Ly2025
from Texas
Made filing easy and gave ample opportunity to have us double check all of our information. Love how all the information flows.
Response from turbotax.intuit.comBy TurboTax Care Team, March 15, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax
on February 12, 2026
Posted by: Kierra25
from Evansville indiana
Easy-to-use Easy-to-use to follow self explanatory
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
easy to use
on February 12, 2026
Posted by: CHBC
from Georgia
very helpful hints and explanations make it a lot more confidence inspiring.
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
A bit of a disappointment
on February 12, 2026
Posted by: Anonymous314
from NC
This year's version was less user friendly than in the past. It was VERY difficult to find certain parts if you wanted to review. I had to start over just to access a particular page.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbo Tax has turned into a sleazy hard-sell
on February 12, 2026
Posted by: LWhite212
from CA
Simple to do taxes, but I feel constantly pestered and harassed, and tricked into purchasing additional services that I neither want nor need. It's enough to make me want to go back to doing my taxes on paper.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo but have to leave. To expensive!
on February 12, 2026
Posted by: Sad to go
from Ohio
I enjoy using turbo tax. You make it simple and easy to navigate. I also am able to gain knowledge easily by clicking the underlined words for help. Even if I do not need help I click them just to gain more information for the future.
However, I am going to try out a different program next year. I don't want to but your price is to high. I just paid $133 to file with you. That's to high. I am looking to pay up to $65
However, I am going to try out a different program next year. I don't want to but your price is to high. I just paid $133 to file with you. That's to high. I am looking to pay up to $65
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations.
Written by a customer while visiting turbotax.intuit.com