Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.5
(46,459 Reviews)
Rating breakdown 46,459 reviews
5 Stars
34,611
4 Stars
5,415
3 Stars
2,440
2 Stars
1,537
1 Star
2,456
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Big Fan of Turbo Tax!
on February 12, 2026
Posted by: BLaw433
from washington
Turbo tax is always very intuitive and helps guide my accuracy in the most informative ways
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Gave me a headache
on February 12, 2026
Posted by: lobasister
from Virginia
Had to answer questions multiple timesHad to answer questions multiple timesHad to answer questions multiple timesHad to answer questions multiple timesHad to answer questions multiple times
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great product.
on February 12, 2026
Posted by: Anonymous
from Maryland
I've been using Turbo-tax for years.. Very excellent product.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Expensive but good
on February 12, 2026
Posted by: crmk
from NY
Very expensive, but very comprehensive, thorough, and easy to use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
LMF
on February 12, 2026
Posted by: frogman3427
from Georgia
It was easy to use and kept me on track and found missing info. Great Job!
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax Review
on February 12, 2026
Posted by: GiGiR52
from Maine
The Turbo Tax expert was helpful in reviewing my return with me.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax Premier (in 20 years) is disappointing
on February 12, 2026
Posted by: pjA3
from Texas
I'm not impressed with the on-line version. I would much rather prefer to have a CD to download the tax preparation, obtain updates on-line, file on-line, and have the freedom of knowing my information is on my PC and not being gathered by InTuit Turbo Tax.
The biggest negative, was all the ads trying to get me to buy services I didn't need and having no way to close those screens in my tax return. Very disappointed Turbo Tax was also trying to get me to purchase a "5 day earlier" tax rebate. You have to read and agree to processing forms and one of them explained you could file and have your rebate directly deposited into your bank account by IRS for free. You have to "back" out in order to finally get to the screen that allows you to do that.
I didn't appreciate almost completing my tax return when there was an update. After the update, my previous return was gone and I had to start all over. At least when I had the CD, that information was always on my PC and I could always recover my tax return. Please next year, ALWAYS, allow that option. This year's cost for your product should have easily allowed this. Don't fix what ain't broke. Lower the cost of your product, please.
I did enjoy the prompts because they saved me a lot of time. I also appreciated the information advising what the standard deduction was before starting itemized deductions. This year I realized itemizing was not close to what the standard deduction dollar amount for this year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy to navigate
on February 12, 2026
Posted by: AGirl2026
from texas
Easy to navigate. Been doing it fr years. Insane to charge to put it in your bank account and another 40 for something else especially when its giving you your own money . Definitely clearly working their way up to be as high as the storefront competition.
Written by a customer while visiting turbotax.intuit.com