Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,634 Reviews)
Rating breakdown 49,634 reviews
5 Stars
36,166
4 Stars
6,024
3 Stars
2,814
2 Stars
1,795
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax
on February 12, 2026
Posted by: KMWSBW
from WI
Prompts make this easy to use. Reviews very helpful for missed information.
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Senior Friendly!
on February 12, 2026
Posted by: Jimmbo63
from Louisiana
Affordable and easy to use. A trustworthy software will support features on every topic. I highly recommend this product and its services.
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
Thank you for sharing your feedback with us! We work hard to keep our costs reasonable while delivering a top-notch experience, and we're thrilled it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good but a little bumpy
on February 12, 2026
Posted by: Scottyslim
from California
It was a little difficult switching from last year desktop to this year online. There were some of the things/icons of companies from last year that I didn't know what to do with. Also TurboTax somehow couldn't e-file my returns right when I was done, said my AGI didn't match. It was difficult to figure out the work around to be able to manually enter the AGI and e-file. Hoping next year it wil be smoother now that I have used online once.. Overall however, the interfaces were otherwise very easy to work with, as was the uploading of forms etc..
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome!
on February 12, 2026
Posted by: Lukey1980
from IL
Awesome! Everything went smoothly using the online option.
Response from turbotax.intuit.comBy TurboTax Care Team, March 15, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Big Fan of Turbo Tax!
on February 12, 2026
Posted by: BLaw433
from washington
Turbo tax is always very intuitive and helps guide my accuracy in the most informative ways
Pros: My employment status changed this year, I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 15, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Gave me a headache
on February 12, 2026
Posted by: lobasister
from Virginia
Had to answer questions multiple timesHad to answer questions multiple timesHad to answer questions multiple timesHad to answer questions multiple timesHad to answer questions multiple times
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great product.
on February 12, 2026
Posted by: Anonymous
from Maryland
I've been using Turbo-tax for years.. Very excellent product.
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Expensive but good
on February 12, 2026
Posted by: crmk
from NY
Very expensive, but very comprehensive, thorough, and easy to use
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com