Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.5
(46,459 Reviews)
Rating breakdown 46,459 reviews
5 Stars
34,611
4 Stars
5,415
3 Stars
2,440
2 Stars
1,537
1 Star
2,456
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Almost
on February 11, 2026
Posted by: RC503
from Oregon
Harder to review while filling out form. Liked previous versions better.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax amazing
on February 11, 2026
Posted by: anf97
from New York
amazing would recommend to everyone and anyone who needs to file taxes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Patient humans!
on February 11, 2026
Posted by: Annie Doo
from Tennessee
Lance, Jackie, and a third woman whose name escapes me at the moment, all were helpful and patient with me when I was tired and cranky. No wonder! Jackie helped me figure out I had accidentally started a brand new account.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
EASY AND QUICK
on February 11, 2026
Posted by: FROZEN NORTH 15
from Michugan
VERY EASY TO FOLLOW STEP BY STEP DIRECTIONS. THE IRS SYSTEM CAUGHT ONE NUMBER WRONG IN AN EMPLOYER ID AND IT WAS EASY TO GO BACK IN AND CORRECT THE NUMBER.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Not very good. Was better previous years.
on February 12, 2026
Posted by: JannePo
from Texas
Not great. I purchased the one to do on my computer but it made me do the online version. At the end, I never received an option to print out the whole copy for my records, only part that popped up to print was the 1040-V. I had to look up Military pensions online to see if they were qualified or non-qualified. Another thing I had to look up on my own was what a 2210 was. Another problem was that the previous year turbo tax form was supposed to be stored on my computer. I found the file but online turbo tax said the file was corrupted. I have purchased TT for 5 yrs now. Had to type all info in.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbotax is great!
on February 12, 2026
Posted by: PayDay424
from california
I have you used your service for several years. It easy and great tool.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Bueno
on February 12, 2026
Posted by: Some Guy in Clovis
from California
Turbo Tax makes it easy. I find it helps provide peace of mind and is accurate.
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax - Very Helpful
on February 12, 2026
Posted by: Immaturelady
from Arizona
I like the guided questions. TurboTax helps me find deductions I wasn't aware of.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com