Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,666 Reviews)
Rating breakdown 49,666 reviews
5 Stars
36,185
4 Stars
6,034
3 Stars
2,816
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great
on January 27, 2026
Posted by: jaos21
from Fl
great help to filemy taxes, arthur in secific help me a lot
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome!
on January 27, 2026
Posted by: Xman1986
from FL
Easy to use!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TuboTax, great product & AMAZING customer service
on January 27, 2026
Posted by: Sheila92
from California
I have used TurboTax for multiple years due to its' simplicity and accuracy. This was the first year I had a little difficulty submitting my taxes and had to call the customer service line. She was amazing and took the time to figure out what the issue was. Bottom line, a form was not ready in California so she recommended me to try again Monday. To start it only took a few minutes to get to a literal person and then she legitimatly took the time to speak and call me back when we got disconnected. Bottom line, TurboTax is easy and has amazing customer support, I can't picture myself ever using anything else.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I will always use Turbo Tax
on January 27, 2026
Posted by: AZ User and love it
from Arizona
Easy to do! Very user frindly and was easy to use. Accurate info was downloaded.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
turbotax is a website. it is found online.
on January 27, 2026
Posted by: Kate15plus1
from Florida, GA
it did the thing. the thing got done. 50 minimum.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax was awesome but unsure now
on January 27, 2026
Posted by: Keith and Lola
from New Mexico
Using the On Line method of filing was far more confusing and less convenient than a simple Turbo Tax Advantage. Since we were filing using the standard deduction it was all unnecessary and the resultant $109.00 fee contradicts The online Order Summary which says those fees would not apply. The offer letter of 12/18/2025 states "you accepted the offer to use Turbo Tax Online for no additional cost". I am too worn out from this method that I signed off on everything and will reevaluate my Turbo Tax option next year. We have been filing w/Turbo Tax for a long time and had already paid $75.00 for Turbo Tax Advantage 2025 when this offer was made and accepted.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax
on January 27, 2026
Posted by: JAMES8418
from North Dakota ND
Great explanations and accuracy templates and completeness
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
i like turbotax
on January 27, 2026
Posted by: ashleypaige31
from Louisiana
its helpful and easy to do my only issue is the fees go up more and more every year
Written by a customer while visiting turbotax.intuit.com