Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,567 Reviews)
Rating breakdown 49,567 reviews
5 Stars
36,131
4 Stars
6,008
3 Stars
2,811
2 Stars
1,791
1 Star
2,826
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Easy to file
on February 11, 2026
Posted by: Waco1967
from TEXAS
Easy yo use, I entered my information, the process was easy.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is amazing!
on February 11, 2026
Posted by: Carnold13
from FL
TurboTax has been the go-to for all tax purposes for since I became an adult at 18 and started filing as a single. I will continue to utilize if for all my tax needs.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
taxes
on February 11, 2026
Posted by: hillbilly2u
from west virgina
alot more complicated than last year too many repeated questions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Fees
on February 11, 2026
Posted by: mcgesea19
from Ohio
Went from a free service to the cheapest option being over $150. You can get better value going to any local business.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is good
on February 11, 2026
Posted by: DZ1951
from 7636 Bird Cherry Ln
It is good, but is not easy! I still spent quite a few hours to prepare and understood the software
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is the way to go
on February 11, 2026
Posted by: BT1950
from Florida
Excellent way to file tax returns. we use it each year with no issues
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax supports you through the whole process!
on February 11, 2026
Posted by: cacstatus
from Texas
It was easy to use and when I did not understand the tax terminology there were helpful links to the FAQs and some were straight to the specific IRS webpage.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It's easy
on February 11, 2026
Posted by: Anonymous
from Washington
It's easy to use accurate as far as I know I recommend it.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com