Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,568 Reviews)
Rating breakdown 49,568 reviews
5 Stars
36,131
4 Stars
6,008
3 Stars
2,811
2 Stars
1,791
1 Star
2,827
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax sets my mind at ease
on February 11, 2026
Posted by: Callie_maddie
from Tennessee
I always use Turbo Tax because it is easy and acurate. This year I chose to chat with an expert due to large changes in my life in 2025. He helped me and set my mind at ease.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We're grateful for your feedback, and pleased that your experience with our tax team was a positive one. Thank you for allowing us to assist you during this tax-filing season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax
on February 11, 2026
Posted by: Dinah4z
from Michigan
Great - easy to use and clear options available - thanks
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great and beautiful
on February 11, 2026
Posted by: bneezy2
from arkansas
overall a very easy process and was able to navigate easily
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good no issues
on February 11, 2026
Posted by: RPenn
from north carolina
Good, no issues, pretty painless, will probably use again
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome work TurboTax!
on February 11, 2026
Posted by: Pajaritamf
from New Jersey
It was easy to fill out. Excellent service. Would recommend to all.
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great
on February 11, 2026
Posted by: Dawn ML
from Florida
Everything was very easy. Explanations were easy to understand. The entire experience was good.
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thanks for easy filling
on February 11, 2026
Posted by: Skate rat
from SC
Everything was great and fast. The only thing that I was under the impression I was finished after Turbo Tax said my refunds would be mailed in 4-5 weeks. Weeks later I received an email telling me the filling was not complete.
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is amazing
on February 11, 2026
Posted by: Juli1897
from Denver Co
Was great and easy to understand. It’s the first time I’ll do it by my self
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com