Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,634 Reviews)
Rating breakdown 49,634 reviews
5 Stars
36,166
4 Stars
6,024
3 Stars
2,814
2 Stars
1,795
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
turbo tax is a racket
on February 11, 2026
Posted by: average employim
from Hell
absolute miserable company that will pinch you for every cent, remember when this crap was like $40? cost my $180 to file this year. turbotax got half my return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Not bad at all
on February 11, 2026
Posted by: Bowman59
from Georgia
Fairly easy process. Make sure you have last year’s return to reference
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great!
on February 11, 2026
Posted by: KLD21
from New Hampshire
Super easy to use, great tool! Paid the extra $29 to have it reviewed for peace of mind - well worth it!
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
We're happy to hear that you were satisfied with your filing experience! We're grateful to have you with us and look forward to helping again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax was great!
on February 11, 2026
Posted by: Bob5631
from Illinois.
Went smoothly and was very easy to navigate and get helpful information.
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Great and Friendly Tool
on February 11, 2026
Posted by: Eric Kruseman
from TEXAS
Very user friendly and extremely easy to use. Highly recommend it.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy to use. Document access seems limited.
on February 11, 2026
Posted by: Boob25
from FL
Easy to follow. I have used it for many years. I would like to see more more access to actual document views. Way too much upselling.
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax sets my mind at ease
on February 11, 2026
Posted by: Callie_maddie
from Tennessee
I always use Turbo Tax because it is easy and acurate. This year I chose to chat with an expert due to large changes in my life in 2025. He helped me and set my mind at ease.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We're grateful for your feedback, and pleased that your experience with our tax team was a positive one. Thank you for allowing us to assist you during this tax-filing season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax
on February 11, 2026
Posted by: Dinah4z
from Michigan
Great - easy to use and clear options available - thanks
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com