Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(49,568 Reviews)
Open Ratings Snapshot
Rating breakdown 49,568 reviews
5 Stars
36,131
4 Stars
6,008
3 Stars
2,811
2 Stars
1,791
1 Star
2,827
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Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
Turbo Tax is easy
on February 11, 2026
Posted by: JBouch
from Maine
Very easy to use. It guided me every step of the way.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care TeamMarch 2, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbotax makes filing easy and fast
on February 11, 2026
Posted by: BelKick
from Georgia
I have been using Turbotax for 10 years and they always make it very easy to file on your phone or computer. I would definitely recommend.
Response from turbotax.intuit.comBy TurboTax Care TeamMarch 2, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
turbo tax is a racket
on February 11, 2026
Posted by: average employim
from Hell
absolute miserable company that will pinch you for every cent, remember when this crap was like $40? cost my $180 to file this year. turbotax got half my return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Not bad at all
on February 11, 2026
Posted by: Bowman59
from Georgia
Fairly easy process. Make sure you have last year’s return to reference
Response from turbotax.intuit.comBy TurboTax Care TeamMarch 2, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax is great!
on February 11, 2026
Posted by: KLD21
from New Hampshire
Super easy to use, great tool! Paid the extra $29 to have it reviewed for peace of mind - well worth it!
Response from turbotax.intuit.comBy TurboTax Care TeamMarch 1, 2026
We're happy to hear that you were satisfied with your filing experience! We're grateful to have you with us and look forward to helping again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax was great!
on February 11, 2026
Posted by: Bob5631
from Illinois.
Went smoothly and was very easy to navigate and get helpful information.
Response from turbotax.intuit.comBy TurboTax Care TeamMarch 1, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax is Great and Friendly Tool
on February 11, 2026
Posted by: Eric Kruseman
from TEXAS
Very user friendly and extremely easy to use. Highly recommend it.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care TeamMarch 11, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Easy to use. Document access seems limited.
on February 11, 2026
Posted by: Boob25
from FL
Easy to follow. I have used it for many years. I would like to see more more access to actual document views. Way too much upselling.
Response from turbotax.intuit.comBy TurboTax Care TeamMarch 11, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
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