Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,634 Reviews)
Rating breakdown 49,634 reviews
5 Stars
36,166
4 Stars
6,024
3 Stars
2,814
2 Stars
1,795
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Easy to Use
on February 11, 2026
Posted by: MOZ0434
from Wisconsin
Turbotax is very easy to work with, and user friendly!
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome!!!
on February 11, 2026
Posted by: Jeova
from Montauk, NY
It's a great tool. It's easy to understand and use.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fear Not Come Tax Season
on February 11, 2026
Posted by: Mitch The Handyman
from Michigan
Turbo Tax holds your hand throughout the entire process. I've been using it for about 16 years now.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thank you for the quick assistance.
on February 11, 2026
Posted by: Themood12
from Texas
I asked for an expert to review my returns for accuracy, and they quickly took care of it and all was well.
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We're happy to hear that your interaction with our customer service team met your expectations. Your satisfaction is important to us, and we appreciate your trust in TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
The make it harder to us the app every year
on February 11, 2026
Posted by: edoggy007
from MA
Had a very hard time finding the form to enter my 2025 estimated tax payments. I question the Mass CB calculation. I must of been asked a dozen times to upgrade my purchase during preparation which was very annoying because upcharge product was always selected. If you did not read the screen carefully you would be charge. It seems that you are purposely making it hard each year to use that app so you can sell the "expert" upcharge. (i have been using this app for over 15 years) Last years app was so much easier.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great service!
on February 11, 2026
Posted by: Hgrace2020
from Virginia
Great, fast, easy experience! Thank you so much! Very helpful!
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is easy
on February 11, 2026
Posted by: JBouch
from Maine
Very easy to use. It guided me every step of the way.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax makes filing easy and fast
on February 11, 2026
Posted by: BelKick
from Georgia
I have been using Turbotax for 10 years and they always make it very easy to file on your phone or computer. I would definitely recommend.
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com