Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,568 Reviews)
Rating breakdown 49,568 reviews
5 Stars
36,131
4 Stars
6,008
3 Stars
2,811
2 Stars
1,791
1 Star
2,827
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Highly recommended
on February 10, 2026
Posted by: Victor Suta
from GA
turbo tax is great; walk me through everything and was easy!
I love that I can do on-line instead of buying the TT software
I love that I can do on-line instead of buying the TT software
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TOO HARD
on February 10, 2026
Posted by: Tak44
from California
Your tax return software is getting too hard for senior citizens
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Online Success!
on February 10, 2026
Posted by: RidgeDawg
from Washington
The live expert was most helpful. It took a while to get connected and multiple tries, but once connected it was extremely helpful.
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
almost 5 stars
on February 10, 2026
Posted by: danzo assessment
from Georgia
i love and appreciate the service. it is really convenient. my only review mark would be the advertisement saying one thing and the site asking for more funds due to whatever.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax features are great!
on February 10, 2026
Posted by: Tina757
from IL
Great experience. Would recommend turbotax to anyone.
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is a must.
on February 10, 2026
Posted by: Jazz2ba
from Calif.
It's nice to not have to dig for info that Turbo Tax already has.
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on February 10, 2026
Posted by: mmvalderrama
from Texas
The whole process was easy to use. Explained questions along the way.
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is Expensive
on February 10, 2026
Posted by: Anonymous
from PA
Expensive. Lots of extras. I don't like that. Easy to use for me after several years. I never qualify for even 5 days early release with all my ID. And a veteran.
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com