Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.5
(46,459 Reviews)
Rating breakdown 46,459 reviews
5 Stars
34,611
4 Stars
5,415
3 Stars
2,440
2 Stars
1,537
1 Star
2,456
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Not as happy as I used to be
on February 10, 2026
Posted by: KepCat162
from NH
Turbo Tax wouldn't download because I didn't have Windows 11, and I DID have Windows 11. Since I only had one day free to do taxes, I spent 6 hours on this 2-hour job. I wanted to use last year's info, but oh, no! Not compatible. A good product has let me down.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo is Great!
on February 10, 2026
Posted by: Snackie226
from Demopolis, AL
Turbo walks you through all the steps, carries over prior year information from income sources and the Experts are amazing! Nubo helped me find more deductions.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It was relatively easy to file
on February 10, 2026
Posted by: Bobby0128
from Minnesota MN
My experience was really good although there were a few glitches.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
New customer
on February 10, 2026
Posted by: DayC04
from GA
I didn't engage with an agent but if I have issues I will
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 27, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Horrible - constant circles with no way out
on February 10, 2026
Posted by: DoublyFedUp
from Florida
Awful...worst ever. I will switch next year to something else. Kept insisting on putting my automobile in for business use. Since I do not use my vehicle for business, this was a total waste of time...three evenings spent trying to get rid of it. If I call for help (AI was also useless), they want to upcharge me significantly. Finally filled in slop just to be able to file. At least it accurately says "0" for business use. Time to switch to something more user friendly and better supported.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo tax
on February 10, 2026
Posted by: eagle7t
from colorado
I like Turbo Tax used it for 10 years now I liked it better when you used a disk to download instead of online download
Response from turbotax.intuit.comBy TurboTax Care Team, February 27, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Another Year of Easy Filing
on February 10, 2026
Posted by: RFG24
from Georgia
Easy to use as always. Appreciated the revised walkthrough of deductions.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax
on February 10, 2026
Posted by: Vicki Mo
from Michigan
Easy to use. Very helpful and accurate. Will use again
Written by a customer while visiting turbotax.intuit.com