Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,634 Reviews)
Rating breakdown 49,634 reviews
5 Stars
36,166
4 Stars
6,024
3 Stars
2,814
2 Stars
1,795
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
It was relatively easy to file
on February 10, 2026
Posted by: Bobby0128
from Minnesota MN
My experience was really good although there were a few glitches.
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
New customer
on February 10, 2026
Posted by: DayC04
from GA
I didn't engage with an agent but if I have issues I will
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 27, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Horrible - constant circles with no way out
on February 10, 2026
Posted by: DoublyFedUp
from Florida
Awful...worst ever. I will switch next year to something else. Kept insisting on putting my automobile in for business use. Since I do not use my vehicle for business, this was a total waste of time...three evenings spent trying to get rid of it. If I call for help (AI was also useless), they want to upcharge me significantly. Finally filled in slop just to be able to file. At least it accurately says "0" for business use. Time to switch to something more user friendly and better supported.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo tax
on February 10, 2026
Posted by: eagle7t
from colorado
I like Turbo Tax used it for 10 years now I liked it better when you used a disk to download instead of online download
Response from turbotax.intuit.comBy TurboTax Care Team, February 27, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Another Year of Easy Filing
on February 10, 2026
Posted by: RFG24
from Georgia
Easy to use as always. Appreciated the revised walkthrough of deductions.
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax
on February 10, 2026
Posted by: Vicki Mo
from Michigan
Easy to use. Very helpful and accurate. Will use again
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Highly recommended
on February 10, 2026
Posted by: Victor Suta
from GA
turbo tax is great; walk me through everything and was easy!
I love that I can do on-line instead of buying the TT software
I love that I can do on-line instead of buying the TT software
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TOO HARD
on February 10, 2026
Posted by: Tak44
from California
Your tax return software is getting too hard for senior citizens
Written by a customer while visiting turbotax.intuit.com