Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,568 Reviews)
Rating breakdown 49,568 reviews
5 Stars
36,131
4 Stars
6,008
3 Stars
2,811
2 Stars
1,791
1 Star
2,827
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Online seems simpler and quicker than desktop
on February 10, 2026
Posted by: KaptKJ
from Western Pennsylvania
I switched from Desk top to Online and it seems to take less time and is a bit simpler. I had a few issues getting started but now that I have done one return using On Line I assume it will prefill more information and work more smoothly.
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and Easy
on February 10, 2026
Posted by: Reed and Kay
from FL
I've been using Turbo Tax for several years. My info is retrieved and I don't miss any important information.
I feel it is safe and I get my refund quickly. No trips to mail it as in past,
I feel it is safe and I get my refund quickly. No trips to mail it as in past,
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
Thank you for your feedback. We're happy to hear your refund came through quickly—speed and accuracy are top priorities for us. We hope to be able to assist you again soon!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Meh!
on February 10, 2026
Posted by: Bokerfork
from Utah
Not as good or easy as years past. Took much longer than usual even though personal situations stayed the same.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome all the way
on February 10, 2026
Posted by: Khalid from Ohio
from 346 Lauryn Meadows Ct
awesome software. great support team and big cost saving
Thank you TurboTAx
Thank you TurboTAx
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
We're happy to hear that you were satisfied with your filing experience! We're grateful to have you with us and look forward to helping again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax Online
on February 10, 2026
Posted by: Marnees
from CT
The online version was harder than the desktop version.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on February 10, 2026
Posted by: Bradley134
from NJ
Easy to use, user friendly, seems accurate after putting info in
Response from turbotax.intuit.comBy TurboTax Care Team, March 6, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
had difficulties this year
on February 10, 2026
Posted by: helpmecope
from Washington
If you're not good on the computer, not easy to navigate, I prefer the turbo tax with a cd. way easier for me anyway.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good details
on February 10, 2026
Posted by: MikeyHeb
from Mississippi
I like the accuracy and detail. But it is fairly expensive. I would like to see better rates.
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com