Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.5
(46,459 Reviews)
Rating breakdown 46,459 reviews
5 Stars
34,611
4 Stars
5,415
3 Stars
2,440
2 Stars
1,537
1 Star
2,456
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo tax: I wouldn't use anything else
on February 10, 2026
Posted by: Watermanz9
from Ohio
Easy to use. great product, wouldn't use anything else
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent product
on February 10, 2026
Posted by: mamajones1979
from OR
Great support. Walks you step by step so that no detail is missed.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax truly is FAST
on February 10, 2026
Posted by: Yep4445555
from MA
It was well - organized this year and very comprehensive
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Easy to do, but not the same Turbo Tax.
on February 10, 2026
Posted by: Anonymous
from Nevada
Not my first time using turbo tax, but my first in a long time. It is still easy to do. The ad on extra services are annoying. I was asked in the beginning if I could do them my self, maybe needed help, or defintely needed help. I selected maybe needed help. I got through doing the whole thing without any help, but at the end there is no way to remove the selection I made in the beginning. So I had to delete all my work and start over. Then I got a different refund result! I did them again a third time, and still got a different return result. It is not a confidence bulider when this happens. I don't like it that I have to pay for the software, then pay a higher amount to do my taxes, then pay for anything else like a phone call to have someone verify my return, and then pay for audit protection. Can't I just do my taxes? I hope if anything comes back to me, Turbo Tax will live up to the protection promised.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is easy to use
on February 10, 2026
Posted by: BLH03
from Virginia
I was able to get answers to my questions with the FAQ's. The software is easy to use.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Its great!
on February 10, 2026
Posted by: Mark Lange
from West Virginia
Easy step by step to fill out the turbo tax forms.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Make online version exact same as desktop version
on February 10, 2026
Posted by: meh29
from PA
It was way longer than was estimated. I liked the desktop version better and it had better features. Can the online version be the same as desktop? there were questions I had that the online version was not able to answer effectively.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Online seems simpler and quicker than desktop
on February 10, 2026
Posted by: KaptKJ
from Western Pennsylvania
I switched from Desk top to Online and it seems to take less time and is a bit simpler. I had a few issues getting started but now that I have done one return using On Line I assume it will prefill more information and work more smoothly.
Written by a customer while visiting turbotax.intuit.com