Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.5
(46,459 Reviews)
Rating breakdown 46,459 reviews
5 Stars
34,611
4 Stars
5,415
3 Stars
2,440
2 Stars
1,537
1 Star
2,456
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is awesome
on February 10, 2026
Posted by: jenjen9980
from ca
easy to use , easy to file great service overall great price too
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
AWESOME
on February 10, 2026
Posted by: MARILEE p
from 240 Balmoral Dr
EVERYTHING WAS GREAT AND EASY ENJOYED THE SEARCH FEATURE TO TAKE ME DIRECTLY TO THE AREA TO SUBMIT
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
TurboTax Basic Plan
on February 10, 2026
Posted by: unsatisfied000
from Ohio
I am not pleased with the aggressiveness of the upselling of the higher plans. Wasn't clear on how to choose the basic plan and was automatically enrolled into the Plus plan. Fees are starting to accumulate a lot more than in the past. There is a Plan fee as low as $100, $40 fee for filing for State, $40 mandatory Fee for filing with Turbo tax in general. For someone who has used Turbo Tax for some years, due to the amount of fees that accured, I will not be continuing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is patient.
on February 10, 2026
Posted by: Sonny I
from New Mexico
I am very slow, but I was able to navigate the forms and complete the task.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Easy and Protective
on February 10, 2026
Posted by: dscheidig
from florida
very easy, and the guidance was great. I appreciate the confidence it gives me and the protections with filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax Deluxe
on February 10, 2026
Posted by: CBshif
from GA
Turbo tax changed for 2025 tax yr. Not so good . Difficult for the average person to file.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Highly Recommended
on February 10, 2026
Posted by: Daren3
from MN
I've used TurboTax ever since my very first return filed. Through years of various filing situations like running a one-man shop business, having kids, and owning a home, it has prompted me all along the way. I have a decent background with tax filings, but I continue to use TurboTax for the ease of the process. They make it an enjoyable experience while adding layers of complexity seem simple. Grateful for their services through the years. Highly recommend it to those wanting a simple and cheaper option vs. using an accountant.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
great
on February 10, 2026
Posted by: jimbob7933
from florida
good had one part that gave me trouble but lucky was fixed , Im new to this tax stuff, use to have someone do it but cant afford to pay anyone now
Written by a customer while visiting turbotax.intuit.com