Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,634 Reviews)
Rating breakdown 49,634 reviews
5 Stars
36,166
4 Stars
6,024
3 Stars
2,814
2 Stars
1,795
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Not as user friendly as before
on February 9, 2026
Posted by: Retired Nevada RN
from Nevada
Turbotax, in the past, was user friendly. Not this year. In the first place, it was very difficult to add the code from the pre purchased deluxe version. In the past, there information was pulled from previous year's returns. Not this year. Ii had to reenter info that hasn't changed for several years. To top it off, the program continuously tried to upsell several times. They offered the Max version for free but then tried to charge me $40 at the end. After using turbotax for several years, I am not sure I will again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Frustrating
on February 9, 2026
Posted by: Nonyabus7
from Washington
Usually an OKAY EXPERIENCE! Didn't think I would get scammed into buying a product to file!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
useful for simple returns
on February 9, 2026
Posted by: sk641
from Iowa
overall a good product. easy to use for the average user. Misses a state deduction for iowa I usually take.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is awesome!
on February 10, 2026
Posted by: Mj1127
from washington
my experience was easy, efficient, and overall I am very pleased.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome!
on February 10, 2026
Posted by: Oregon Joe
from Oregon
Make Turbo Tax Great Again! God Bless America! Refund!
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
good product
on February 10, 2026
Posted by: kcoley15
from Madisonville, TN
used it for years and always have had a good experience
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use and good refund
on February 10, 2026
Posted by: Great support finally
from Washington
Easy to navigate and helpful tips of what you can claim
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome
on February 10, 2026
Posted by: jenjen9980
from ca
easy to use , easy to file great service overall great price too
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com