Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,634 Reviews)
Rating breakdown 49,634 reviews
5 Stars
36,166
4 Stars
6,024
3 Stars
2,814
2 Stars
1,795
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
TURBO TAX IS GREAT IT ASKS ME ALL THE QUESTIONS
on February 9, 2026
Posted by: LORETTA ROSE
from FLORIDA, FL
I PURCHASD TURBO TAX BUT FOUND OUT I WAS ABLE TO USE IT FREE, SOOOOO I AM GOING TO REQUEST A REFUND FOR WHAT I PAID. I HAD A LOT OF TROUBLE TRYING TO DOWNLOAD MY PURCHASED COPY AND SEARCHED FOR HELP. THAT IS WHERE I FOUND I COULD FILE FREE.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbo tax is far from awesome
on February 9, 2026
Posted by: Ridiculously awfully
from NC
Everything was just confusing and the forms were difficult to enter. The retirement form was not listed. My bank doesn't transmit. I had to take a picture and upload. This whole process was time consuming and not necessary. Have been doing my taxes for forty years and this was excruciating as long hand.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very good
on February 9, 2026
Posted by: Buster3141
from Arizona
First time use of online version liked photo input of documets
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Absolutely love TurboTax!
on February 9, 2026
Posted by: Bobobo11
from Missouri
Prepared my taxes myself and the process was smooth and easy. Totally recommend TurboTax 😊
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love it!
on February 9, 2026
Posted by: Nikki14368
from Pennsylvania
I really enjoyed the experience, it was easy, thorough and you could easily ask questions if you need help. I will never file my taxes any other way.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Terrible.
on February 9, 2026
Posted by: Lizzie 7
from Tx.
I have used Turbo Tax for more than 10 years and this year has been the worst year ever.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Twin TurboTax
on February 9, 2026
Posted by: Cuhz
from Washington
TurboTax is a smart tool to make tax preparation and filing that much easier. Thank you!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Solid product, annoyingly asked me to upgrade
on February 9, 2026
Posted by: Nickname4124123
from KS
The product itself is solid. I am annoyed by how often the product asked me to upgrade and spend more money it was clear by my first four responses that I had no interest in upgrading.
Written by a customer while visiting turbotax.intuit.com