Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,574 Reviews)
Rating breakdown 49,574 reviews
5 Stars
36,136
4 Stars
6,009
3 Stars
2,811
2 Stars
1,791
1 Star
2,827
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
easy
on February 9, 2026
Posted by: BreezyBG
from Sc
good and easy to use .. helpful for the most part and understanding
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
I Miss the older CD version.
on February 9, 2026
Posted by: EzyStvy
from Florida
This new online version had issues with finding my 2024 return to get the needed adjusted gross income (AGI) to e-file information. I've used my current Windows 10 computer for the past 8 or so years to file returns.
Also, the final email you sent RETURN STATUS seems to be corrupted. If I try to open it, it crashes my Outlook Email application.
Also, the final email you sent RETURN STATUS seems to be corrupted. If I try to open it, it crashes my Outlook Email application.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is the best.
on February 9, 2026
Posted by: Bailey0711
from Huntsville Alabama
I have used TurboTax for the last three years and they have been amazing. I would recommend it to everyone.
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax is Okay
on February 9, 2026
Posted by: The DORO
from New Jersey
I have used TurboTax for years and was disappointed this user because it was difficult to navigate. There was no continuity when completing Schedule A. It continued to switch to a "you're done" screen before I entered all deductions. I had to do a detailed search to locate the sales tax deduction in order to enter my information.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to follow instructions!
on February 9, 2026
Posted by: Dom May
from Beaufort, SC
Helpful and seamless process! I would recommend to anyone!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
A Lot Of Hidden Fees
on February 9, 2026
Posted by: Smith1291
from SC
They tell you its free in the adds, but only for first time filers. They then say its only $99 for premium. but then it cost more to file state, then if you use a card there's a fee and so on. They nickle and dime you every step of the way instead of just being upfront about the cost.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
EASY tax filing
on February 9, 2026
Posted by: laurenco20
from texas
very easy to use and quick way to file taxes! easy step by step instructions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
so simple to do on your own
on February 9, 2026
Posted by: 1st time tax 2025
from Tennessee
It is easier than I thought it would be. I used to pay someone to do my taxes. I will do the myself from now on
Written by a customer while visiting turbotax.intuit.com