Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,634 Reviews)
Rating breakdown 49,634 reviews
5 Stars
36,166
4 Stars
6,024
3 Stars
2,814
2 Stars
1,795
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Love TurboTax
on February 8, 2026
Posted by: kacee3759
from WA
I've used TurboTax for as long as I can remember. Love that it keeps track of last years info and saves me from entering that info.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Indication that I did not e-file my 2024 taxes
on February 8, 2026
Posted by: MongoJeff
from CA
TurboTax did not think I e-filed last year. However, I did and paid the balance in taxes. To continue with the e-file process, I had to lie by selecting "Printed and manually submitted forms".
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax!
on February 8, 2026
Posted by: Gregory9
from TN
Turbo Tax makes doing our taxes simple and hassle free.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax is easy to use.
on February 9, 2026
Posted by: Plumeria05
from Hawaii
It was easy to use. I will recommend this product to my friend.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax excellent
on February 9, 2026
Posted by: llll20
from CA
excellent, easier to use, accuracy, compatibility.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on February 9, 2026
Posted by: Eric777777
from ut
Easy, seamless and visualy appealing process, even for complex filings
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
easy
on February 9, 2026
Posted by: BreezyBG
from Sc
good and easy to use .. helpful for the most part and understanding
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
I Miss the older CD version.
on February 9, 2026
Posted by: EzyStvy
from Florida
This new online version had issues with finding my 2024 return to get the needed adjusted gross income (AGI) to e-file information. I've used my current Windows 10 computer for the past 8 or so years to file returns.
Also, the final email you sent RETURN STATUS seems to be corrupted. If I try to open it, it crashes my Outlook Email application.
Also, the final email you sent RETURN STATUS seems to be corrupted. If I try to open it, it crashes my Outlook Email application.
Written by a customer while visiting turbotax.intuit.com