Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.5
(46,459 Reviews)
Rating breakdown 46,459 reviews
5 Stars
34,611
4 Stars
5,415
3 Stars
2,440
2 Stars
1,537
1 Star
2,456
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
GOOD SOFTWARE FOR YOUR TAXES
on February 8, 2026
Posted by: HIGHTOWERRAEDONNA
from WARREN OHIO
IT A GOOD SOFTWARE BUT YOU ADVERTISE IT IS FREE TO FILE BUT IT REALLY ISNT! FEES ARE TO EXPENSIVE
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Tubo Tax is the way to go.
on February 8, 2026
Posted by: Sidekick1951
from Louisiana
Turbo Tax is very user friendly and it takes you thru your tax preparation step by step in a logical way. When your taxes are filed, you know they will be accurate and ready to go. Transferring personal data from the previous year really speeds up the process. Have recommended Turbo Tax to quite a few people.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy to Use
on February 8, 2026
Posted by: bamotr1
from IL
Easy to use, great guidance throughout the process. The only issue I have is the cost. I end up with a nice refund and then all the fees add up so it halfs my refund. I don't know another way to complete the return without the cost.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turboTax is awesome.
on February 8, 2026
Posted by: Furbious
from Oklahoma
Was a little intimidated at first. It is easier than before. Was quick and easy to use.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great app
on February 8, 2026
Posted by: Anonymous
from Georgia
Excellent software and support Always search for extra deductions and credits and reliable follow up support
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great product but could be better
on February 8, 2026
Posted by: syqiu
from MD
Overall, the experience is great, but I do have two observations; 1) you don't accept the PDF file to import the previous year tax return, why is that? All the information is available on PDF file. 2) you can upload my W-2 form from my camera shot, but you still ask me to manually enter my personal information when you cannot read previous year PDF file tax return. You could have just use W-2 form to auto-fill my personal information.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is my favorite do it yourself.
on February 8, 2026
Posted by: Donna2011
from Tennessee
It is easy by yourself but always reassuring that there are professionals there for help at any time you may need it.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is great
on February 8, 2026
Posted by: HOLOW
from Farmington NM
Turbo tax has been great I use it every year. I would recommend it to anyone.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com