Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.5 out of 5
4.5
(46,459 Reviews)
Open Ratings Snapshot
Rating breakdown 46,459 reviews
5 Stars
34,611
4 Stars
5,415
3 Stars
2,440
2 Stars
1,537
1 Star
2,456
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Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
easy peazy
on February 8, 2026
Posted by: adam111111111111111
from maryland
ITS A STREAMLINED PROCESS THAT MAKES IT SUPER SIMPLE TO GO THROUGH THE WHOLE PROCESS QUICKLY
Response from turbotax.intuit.comBy TurboTax Care TeamFebruary 24, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
It was OK not as good as past years
on February 8, 2026
Posted by: Buffaloese
from Kansas
Not as good as last year and in past years. Could improve
Response from turbotax.intuit.comBy TurboTax Care TeamFebruary 24, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TAXES
on February 8, 2026
Posted by: DAVID5150
from CA
ENJOYED IT WAS EASY TO USE AND MADE TAX TIME FUN LOL
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care TeamFebruary 17, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
Upped the fee last second and new charges
on February 8, 2026
Posted by: Kjepson
from OR
Pretty shady you started charging people to get their money deposited to their accounts. I am warning everyone
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Love TurboTax
on February 8, 2026
Posted by: CelticTat2
from North Carolina
Excellent program, use it every year. Highly recommend.
Response from turbotax.intuit.comBy TurboTax Care TeamFebruary 17, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax left me feeling confident in my return.
on February 8, 2026
Posted by: Jenny1st
from Colorado
I have used other software that leaves me a bit confused and wondering if I have remembered to include everything but this year, with Turbo Tax I did not feel that way at all! I am super confident in my return and felt like all of my questions where answered fast.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care TeamFebruary 17, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
turbo tax was gret
on February 8, 2026
Posted by: DUDUAND BUBU
from FL
GREAT EXPERIENCE AS USUAL. USING TRBO TAX IS VERY EASY AND MAKES FILING YOUR TAXES GREAT
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care TeamFebruary 16, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easier and Easier, year after year
on February 8, 2026
Posted by: QuinntheEskimo1968
from Idaho
Seems like the Turbo Tax web site gets easier to use each year.
Response from turbotax.intuit.comBy TurboTax Care TeamFebruary 16, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
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