Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,574 Reviews)
Rating breakdown 49,574 reviews
5 Stars
36,136
4 Stars
6,009
3 Stars
2,811
2 Stars
1,791
1 Star
2,827
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
too many other charges
on February 8, 2026
Posted by: mehhstuff
from FL
pretty easy to navigate but shouldn't charge you to have an instant deposit or charge you to deposit into your account
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on February 8, 2026
Posted by: BVN66
from Oh
It's just simple to use. I can't ask for anything more than that.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Tricks you
on February 8, 2026
Posted by: Annoyedperson1234
from texas
AWFUL EXPERIENCE. STOP MAKING EVERY FEATURE A PAID SERVICE THAT FORCES YOU TO BUY TO CONTINUE. SCAM SCAM SCAM
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Fast and Easy
on February 8, 2026
Posted by: AmberMTX
from Texas
Fast and easy to use. Would would recommended to anyone who has an easy file
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on February 8, 2026
Posted by: sveals
from California
it was pretty easy they notified me when there was a problem and helped me fix it
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I've been using Turbo Tax for years and will cont.
on February 8, 2026
Posted by: Rene54
from Ohio
I only had difficulty in one area, but they worked me through it easily.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We're grateful for your feedback, and pleased that your experience with our tax team was a positive one. Thank you for allowing us to assist you during this tax-filing season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo tax is great!
on February 8, 2026
Posted by: Lolo7649
from Florida
Fine. Really fairly easy to input info, as long as you have the appropriate documents.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
taxes complete
on February 8, 2026
Posted by: sbell1234567890
from 9862 Honeysuckle Drive
easy to follow and easy to finish. completed in 3 hours
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com