Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.5
(46,458 Reviews)
Rating breakdown 46,458 reviews
5 Stars
34,610
4 Stars
5,415
3 Stars
2,440
2 Stars
1,537
1 Star
2,456
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
disappointed
on February 7, 2026
Posted by: disappointed27j918234
from alabama
I could find no way to return to the forms that I needed to correct. It was infuriating to waste time trying to figure out how to access them (Schedule RS). I had to delete my state forms and begin again. What a waste of my time and energy!
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is easy to use.
on February 7, 2026
Posted by: Donewitthisyear
from OH
Was very straight forward to complete and file my taxes.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax was a great experience
on February 7, 2026
Posted by: ericka21606
from Illinois
Turbo tax was very simple and detailed, easy to use and will highly recomend
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great job, TurboTax!
on February 7, 2026
Posted by: JoeMc6309
from NV
TurboTax worked great! It took about 2 hours. I just had to watch for accuracy and double-imports of financial documents.
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is very User-Friendly!
on February 7, 2026
Posted by: TBluey
from Minnesota
I worked for a CPA for 6 years preparing tax returns. When I left for another job, I paid a Tax pro to do my returns. This year I decided to give TurboTax a try (very hesitantly!). I have been extremely impressed with the whole process! It's very user-friendly, thorough and accurate. I also appreciate all the 'help' information available. Much better that I expected ... will definitely use going forward ... thanks!
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
Thanks for choosing TurboTax this year! We know switching services is a big decision, and we're honored you picked us. We look forward to helping you again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbotax is very greedy
on February 7, 2026
Posted by: Avici
from Ohio
Well, good service but very greedy! Charging federal filing and state filing differently is absurd! I think you guys are trying every opportunity to charge more and more! I will look for alternative options going forward! Thank you for being greedy.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on February 7, 2026
Posted by: K33k09
from Durham,NC
I Did not use an expert. But I use turbo tax every year it's great.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
The best Tax service
on February 7, 2026
Posted by: Flako1791
from California
I had a great experience with Turbo Tax like always ... Been using Turbo Tax since 2020
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com