Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,574 Reviews)
Rating breakdown 49,574 reviews
5 Stars
36,136
4 Stars
6,009
3 Stars
2,811
2 Stars
1,791
1 Star
2,827
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Turbo Tax delivered again
on February 7, 2026
Posted by: Buckeye1375
from South Caroliina
Easy to use with clear instructions. Suggested clear options
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So easy to use, and convenient for mom life!
on February 7, 2026
Posted by: Breigh96
from AR
With all the proper paperwork, it's quick and easy to get refund submitted! Questions and steps helped the process of making sure everything was correct.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Used to be Great and Easy!
on February 7, 2026
Posted by: pastorandyo
from Utah
Your program has gotten more complicated than ever before and clunky. If it does not improve this may be the final year I use TurboTax (after using it for over 30 years.).
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Necessary
on February 7, 2026
Posted by: na no nicknamexx
from in
I guess AI is the way of the world, Don't like these reviews
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo
on February 7, 2026
Posted by: BeastAHS
from Kentucky
Helpful easy repeat customer have used Turbo for the last 15 years
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
AWESOME
on February 7, 2026
Posted by: HERYboii
from florida
it was easy and accessible. Also very navigable to get the job done.
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
tubo2025
on February 7, 2026
Posted by: Butchem
from Colorado
Is harder to use than previous Tubo tax programs!!!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy To Use
on February 7, 2026
Posted by: Chy63
from California
Easy to use, I like how I can either digitally enter or manually enter. I chose my way!
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com