Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.5
(46,458 Reviews)
Rating breakdown 46,458 reviews
5 Stars
34,610
4 Stars
5,415
3 Stars
2,440
2 Stars
1,537
1 Star
2,456
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Turbo tax is awesome
on February 6, 2026
Posted by: Vijay21
from Texas
It was easy and fast and awesome I will use turbo tax every year
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best Bet for Taxes
on February 6, 2026
Posted by: BluStormz
from Texas
I have used Turbo Tax for many years and appreciate the easy to follow format, ability to bring in supporting documents and get help if needed.
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, February 22, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
SOME ISSUES
on February 6, 2026
Posted by: DAX0
from MISSOURI
LIKE HAVING THE DISC FORMAT INSTEAD OF DOWNLOADS
HAVING NO WINDOWS 11 - HAVING TO USE ONLINE SYSTEM. COULDN'T TRANSFER INFORMAION
HAVING NO WINDOWS 11 - HAVING TO USE ONLINE SYSTEM. COULDN'T TRANSFER INFORMAION
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is easy
on February 7, 2026
Posted by: Yolita04
from texas
facil de preparar tus taxes por ti mismo recomendado
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best DIY for Moderately Complex Returns
on February 7, 2026
Posted by: antientropian
from California
DIY premium and have used deluxe in past years. Home owner, head of household, one investment, itemize deductions. Prefer over TaxAct. TurboTax works well, quickly, and smoothly for me.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We're thrilled that you chose to file with us this year! Thank you for making the move to TurboTax—we're here to make your filing experience smooth and stress-free.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Extremely Easy
on February 7, 2026
Posted by: Jake2442
from Iowa
It's simple to use and helpful when you have a question.lt takes you directly wehre you need to go if theres an issue. When uploading my forms they were accurate and didn't require changing.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Not a fan of the changes
on February 7, 2026
Posted by: K1952
from Nebraska
Not such a great experience this year. I didn't like that the "It's Deductible" feature was gone plus several times the program just kept cycling through the same questions. Too many attempts to upsell you all through the process, too, I might consider a different vendor next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I love using Turbo Tax
on February 7, 2026
Posted by: MeandLor
from FL
We've used Turbo Tax for years and feel very confident using them. So easy to use!
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com