Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,574 Reviews)
Rating breakdown 49,574 reviews
5 Stars
36,136
4 Stars
6,009
3 Stars
2,811
2 Stars
1,791
1 Star
2,827
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax is great!
on February 6, 2026
Posted by: krna89
from California
Super easy to use and helpful tools offered. Very simple process.
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Trying to make it easier made it harder for others
on February 6, 2026
Posted by: IMissTheShortcuts
from Utah
Navigating was more difficult than years past. I wasn't able to jump aroud a much as I used to be able to.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo tax is where its at!
on February 6, 2026
Posted by: Tippytappytoes830712
from NC
Everything was super easy and quick! First time doing it myself and will be for nonow on! Thanks TurboTax!!
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
it looks great
on February 6, 2026
Posted by: chepe913
from california
well this is the first time I'm trying this, so let's see how it goes.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
We appreciate you filing with TurboTax. Your feedback is important to us and will be carefully considered as we work to enhance our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
EASY TO UNDERSTAND
on February 6, 2026
Posted by: GERMANNNNNNNNNNNNNNNNNNN
from CALIFORNIA
WE LOVE USING TURBOTAX ,AAAAAWWWWEEEESSSSOOOOMMMMEEEE
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax rocks
on February 6, 2026
Posted by: mell523
from oklahoma
great easy to use will use again for upcoming years
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Features
on February 6, 2026
Posted by: Mgigi1
from Illinois
I don't like that Turbo Tax is incompatible with Windows 10. I don't like agreeing to sharing information before being able to continue. I'm sure that I purchased Audit Defense when I purchased my user license but Turbo Tax kept trying to get me to upgrade to max. I liked last year's version.
I like how my state taxes are done.
I like how my state taxes are done.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome product
on February 6, 2026
Posted by: Bird 88
from ohio
It's a great product, been using it over 10 years.
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com