Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.5
(46,458 Reviews)
Rating breakdown 46,458 reviews
5 Stars
34,610
4 Stars
5,415
3 Stars
2,440
2 Stars
1,537
1 Star
2,456
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax does the job
on February 6, 2026
Posted by: jerip55
from Ohio
Apart from my brief stumble with the enhanced standard deduction for seniors filing jointly (TT was initially not indicating the correct figure of $46,700 but ultimately corrected itself upon final review), TT performed flawlessly. In all of my 3-4 Help inquiries dealing with the enhanced standard deduction issue and a couple of other topics, the responses were detailed and on-target, and addressed my concern satisfactorily and completely. I have used TT for several years now and will definitely continue to use it again next year.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Review
on February 6, 2026
Posted by: geo099
from Illinois
First time using online software (rather then desktop version). Different, took some time getting used to.
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax great agents but pricey overall taxes
on February 6, 2026
Posted by: Toya 12
from Rock Hill . SC
My agent who walked me through my taxes was amazing . She helped support and educated me with the honestly and willingness to help me every step of the way. Her support was very comforting and helpful.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We're so pleased to hear that your experience with our support team was a positive one. Thank you for your kind words and for choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Product
on February 6, 2026
Posted by: DuDorON
from Ohio
Done this for several years. always very pleased.
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Useful tool
on February 6, 2026
Posted by: El Roy
from Delaware
Really easy to use and helpful information provided as I worked through the features.
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and confident.
on February 6, 2026
Posted by: Wallin25
from Arizona
I have always liked to use Turbo tax as it walks me through accurately and clearly.
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo is awesome
on February 6, 2026
Posted by: E and J0427
from Florida
Super Great
and
easy to use,
Recommended to everyone.
and
easy to use,
Recommended to everyone.
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
EASY TO USE
on February 6, 2026
Posted by: WOKERTILLIDIE
from WV
Product is easy to use and the question section helps with whatever you could be looking for on the website to help complete the taxes.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com