Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,574 Reviews)
Rating breakdown 49,574 reviews
5 Stars
36,136
4 Stars
6,009
3 Stars
2,811
2 Stars
1,791
1 Star
2,827
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
I love TurboTax
on February 6, 2026
Posted by: ALLnWon9779
from Michigan
I love using TurboTax. It's easy and cost efficient.
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We're happy to hear that you were satisfied with your filing experience! We're grateful to have you with us and look forward to helping again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Upgrade Overkill
on February 6, 2026
Posted by: PMH2
from AZ
Having to accept or decline an upgrade after every step is very annoying and time consuming.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax for over five years and it is awesome!
on February 6, 2026
Posted by: Jeffery1967
from California
I was having some difficulties and needed clarification on write offs and income information. The person who called me was awesome, positive, interactive and was able to explain the process and offer suggestions to get the information I needed to successfully file my returns. I really appreciate the assistance,
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
It's great to know our tax experts were able to support you through the tax-filing process this year! Thank you for trusting TurboTax with your filing experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy
on February 6, 2026
Posted by: bear1369
from az
easy to use overall some areas were a little confusing
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Ease of Execution
on February 6, 2026
Posted by: McGyver106
from CA
The system was very effective at keeping things moving without gaps or confusion.
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, February 23, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
AWOSOME
on February 6, 2026
Posted by: PINKEY82
from GEORGIA
I REALLY ENJOYED MY EXPERIENCE WITH TURBO TAX . CAN'T WAIT UNTIL NEXT TIME.
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, February 23, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great product!
on February 6, 2026
Posted by: JFMV
from South Carolina
Works Great - Easy to use - Love the auto import feature!
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, February 23, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax Review
on February 6, 2026
Posted by: Mike the Mechanic
from MI
Download of financial information is way too cumbersome and even scanning the QR code I was not able to download a phone pic,
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, February 23, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com