Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.5
(46,458 Reviews)
Rating breakdown 46,458 reviews
5 Stars
34,610
4 Stars
5,415
3 Stars
2,440
2 Stars
1,537
1 Star
2,456
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbotax is awesome
on February 6, 2026
Posted by: Sriram123
from New Jersey
I found TurboTax to be an excellent tool for filing taxes. The interface is clean, intuitive, and very user-friendly, making the entire process straightforward even for someone without deep tax knowledge. The step‑by‑step guidance ensures that nothing is overlooked, and the prompts are clear and easy to follow.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I used TurboTax and I love it
on February 6, 2026
Posted by: Nat11111
from Va
I had a great filing experience and rather informative. The process was simplified, explained, and thoroughly checked which gave me a peace of mind all along.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2025 IN THE BAG THANKS TURBO TAX
on February 6, 2026
Posted by: MIK3YD
from 1998s Monterey dr 3
EASY TO FOLLOW STEPS EVEN FOR FIRST TIME FILERS..EASY WEB DESIGN
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome
on February 6, 2026
Posted by: Gindy64
from NJ
I have been using Turbotax for many years now and the accuracy and ease of use has been fantastic. Also knowing that that they stand behind you is a great thing.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Tax program works
on February 6, 2026
Posted by: Pasgy
from NY
Required using help line and conversations with turbo tax consultants.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
Thank you for your feedback. We're glad that our team was able to assist you effectively, as it's our goal to provide clear, helpful support every step of the way.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome!!
on February 6, 2026
Posted by: CoachJOW
from Georgia
Easy to use, accurate, and gives many options along with a great deal of support.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I love TurboTax
on February 6, 2026
Posted by: ALLnWon9779
from Michigan
I love using TurboTax. It's easy and cost efficient.
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We're happy to hear that you were satisfied with your filing experience! We're grateful to have you with us and look forward to helping again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Upgrade Overkill
on February 6, 2026
Posted by: PMH2
from AZ
Having to accept or decline an upgrade after every step is very annoying and time consuming.
Written by a customer while visiting turbotax.intuit.com