Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,574 Reviews)
Rating breakdown 49,574 reviews
5 Stars
36,136
4 Stars
6,009
3 Stars
2,811
2 Stars
1,791
1 Star
2,827
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax is the best makes it way easier
on January 29, 2026
Posted by: Number one Tax filing
from North Carolina
Makes things a lot easier they know what they’re talking about. *TurboTax*I’ve been dealing with them for the last six years very very good System they got going on.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awsume as usual
on January 29, 2026
Posted by: usn101
from virginia
1st time without a disc an it was a bit different but worked perfectly. no issues.
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Handled My Complicated Return Smoothly
on January 30, 2026
Posted by: RafeRaife
from Hawaii, HI
I came into this year with a pretty complicated tax situation, and TurboTax Premium handled it far better than I expected. The accuracy of the calculations gave me real confidence as I worked through multiple income sources, investments, and deductions. The guidance was clear at every step, and the explanations actually helped me understand why certain choices mattered. I never felt lost, even when the topics got technical. The interface is clean and intuitive, which made the whole process feel manageable instead of overwhelming. From start to finish, everything worked exactly the way it should, and I felt fully supported the entire time.
Pros: My employment status changed this year, I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great to do taxes
on January 30, 2026
Posted by: Anonymous
from Texas
Easy to do and fun will reconend
To friends and family
To friends and family
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is great!
on February 1, 2026
Posted by: Big Markum
from Tn
TurboTax is awesome it's always fast and simple I love it thanks a bunch
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
howdy cowboy
on February 5, 2026
Posted by: cowboytakemeaway
from TN
Howdy partner, doing taxes all day. Howdy partner, doing taxes all day.
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
@wESoMe PrOduCt!1!!
on February 5, 2026
Posted by: pooptouche
from Your moms
If I could give it I zero I would. Your payment screen is so confusing I about wiped my return and went to a different site. Forced upgrade at $100 because I was on unemployment, $40 dollars extra for state refund, Oh don't forget to push the upgrade to max 4000 different times through the process. Then finally, when you reach the end the refund, the return selections!!!! Free options, like mail and normal direct deposit are literally hidden behind other fees like $40 to use your refund, add $35 for direct deposit within 5 days, or a free checking account with your ghost karma internet bank. The entire process has made me feel like Im on a scammy 1990s site with pop up ads and a corporate shill slime ball shoehorning every nickel and dime feature possible into this "product" I honestly feel sad and a little bit disgusted now. I wish you people would do better.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on February 5, 2026
Posted by: Lysettac
from South Carolina
Excellent, accurate and very helpful...Will use again
Written by a customer while visiting turbotax.intuit.com